Karen Boagey
15A Seaview Parade, Dromana
Summary
Dynamic and compassionate professional with a proven track record at Bolton Clarke, adept at enhancing client well-being through attentive personal care and a holistic approach. Skilled in adapting to diverse client needs, ensuring satisfaction through excellent communication and organizational skills. Proficient in technology and committed to continuous learning, I excel in fast-paced environments, demonstrating exceptional people skills and a genuine interest in client support.
Overview
31
31
years of professional experience
Work History
Personal Care Assistant / Care Champion
Bolton Clarke
05.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided person centred care in a holistic approach promoting both independence and well being for the client.
- Adhering to policies and procedures, confidentiality and documentation and providing accurate reporting.
Domestic Cleaner
Self Employed
06.2007 - 10.2023
- Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
- Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
- Accommodated special requests from clients, tailoring cleaning services to their specific needs.
- Improved client satisfaction by providing thorough and detail-oriented cleaning services.
Property Management Assistant
Peter Markovic Real Estate
03.1999 - 07.2000
Receptionist
Ray White Real Estate
02.1998 - 03.1999
Operations Manager
Billboard The Venue Nightclub
01.1996 - 01.1998
Bar Manager
Stunick Nominees (The Richmond Tavern)
09.1993 - 01.1996
Education
Provide Support To People Living With Dementia -
Dementia Australia
11-2024
Cert 111 Disability Support And Aged Care -
Employease
Melbourne05-2022
Provide First Aid -
CPR First Aid
Melbourne, VIC01-2019
Course in Real Estate For Agents Representatives -
RMIT
Melbourne, VIC01-1998
VCE Completed With Passes in All Study Undertaken -
Norwood Secondary College
Ringwood North12-1993
Skills
- Excellent oral and written communication skills including: Actively listening to clients needs, responding in a timely manner, communicating clearly with management and staff, willingness to follow direction and accept decision
- High level of initiative and organisational skills including: Displayed professional manner, courtesy, empathy, initiative, ability to work independently or in a group setting, team spirit in the execution and successful completion of all tasks and responsibilities
- Willing to adapt and further knowledge including: Willingness to learn and ability to quickly grasp new concepts
- Proficient with computers and technology
- Excellent people skills including total commitment to providing the highest level of customer service and have a genuine interest in helping people
- Ability to think clearly and act decisively including top interpersonal skills with confidence in my own abilities
- Capacity to adjust to an ever changing environment
- Proficient in the administration of First Aid
- Courteous, supportive, respectful and responsible attitude Warm smile, outgoing and high spirited personality People oriented and make friends easily Approachable, kind, caring and compassionate
- Punctual and prompt in work habits Conscientious and cope well with pressure
- Good time management skills
- Team Player
Timeline
Personal Care Assistant / Care Champion
Bolton Clarke
05.2022 - Current
Domestic Cleaner
Self Employed
06.2007 - 10.2023
Property Management Assistant
Peter Markovic Real Estate
03.1999 - 07.2000
Receptionist
Ray White Real Estate
02.1998 - 03.1999
Operations Manager
Billboard The Venue Nightclub
01.1996 - 01.1998
Bar Manager
Stunick Nominees (The Richmond Tavern)
09.1993 - 01.1996
Provide Support To People Living With Dementia -
Dementia Australia
Cert 111 Disability Support And Aged Care -
Employease
Provide First Aid -
CPR First Aid
Course in Real Estate For Agents Representatives -
RMIT
VCE Completed With Passes in All Study Undertaken -
Norwood Secondary College
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