Results-driven professional with a proven track record in regulatory compliance, risk management, and policy enforcement. Skilled at identifying and mitigating potential risks to ensure adherence to legal and regulatory standards. Recognized for reliability, adaptability, and strategic problem-solving abilities. Expertise in compliance audits, regulatory reporting, and developing effective compliance programs. Adept at designing and implementing compliance frameworks that align with business objectives. Collaborates effectively with cross-functional teams and adapts to evolving regulatory landscapes. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives through the development of efficient processes. Equipped with strong problem-solving abilities, excellent communication skills, and a commitment to excellence. Tech-savvy innovator with hands-on experience in emerging technologies. Passionate about continuous improvement and leveraging new tools to enhance productivity in fast-paced environments. Ready to contribute to team success and tackle new challenges with dedication and enthusiasm.
Hi, I’m
Karen Brown
Humpty Doo,Australia
Summary
Overview
22
years of professional experience
1
Certification
Work History
Community Youth Justice – Department of Corrections
Compliance Officer
02.2025 - Current
Job overview
- Health and Safety Representative and WHS Committee member.
- Follow defined service quality standards, work health and safety policies and procedures whilst ensuring high quality safe practices and workplace routines.
- Application of trauma informed protocols and procedures in the supervision of young people, taking a proactive approach in reporting issues to prevent compliance breaches whilst maintaining enhanced individual needs.
- Provide best practice support to youths and families to ensure compliance to orders.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
- Demonstrated adaptability in response to evolving industry standards, maintaining best practices in a dynamic regulatory environment.
- Championed ethical business practices, instilling a sense of corporate social responsibility across all sections of the department.
Youth Detention - Department of Corrections
Youth Justice Officer
10.2010 - 02.2025
Job overview
- Health and Safety Representative and WHS Committee member.
- Follow defined service quality standards, work health and safety policies and procedures whilst ensuring high quality safe practices and workplace routines.
- Application of trauma informed protocols and procedures in the care and supervision of children and young people, taking a proactive approach in reporting issues to prevent harm and enhance individual needs.
- Continuous contribution towards quality and safety improvement discussion and implementation.
- Constructive team member, fostering a positive workplace culture through role modelling.
- Trainer and Mentor for all new and existing staff in all areas of the centre.
- Lead and participate in group and individual programs which meet individual youth needs.
- Fostered culture of continuous improvement, encouraging innovation and adoption of best practices in Youth Justice detention centres in the Northern Territory.
- Provide feedback and monitor processes followed to ensure case management and through care requirements are met for individuals.
- Provide high quality service provisions to youths in care through supervision and support.
- Adoption of a principled approach to departmental policies, procedures and values.
- Manage personal professional development opportunities and performance management.
- Maintained strict adherence to industry regulations, minimising risk exposure for the organization.
Territory Families Housing and Communities
Training and Development Officer
04.2024 - 12.2024
Job overview
- Health and Safety Representative and WHS Committee member.
- Provide intensive 10-week induction training to new Youth Justice Officers (Recruits).
- Manage personal professional development opportunities and performance management.
- Managed multiple training initiatives, ensuring timely delivery and consistent quality of content.
- Designed custom training materials specifically tailored to suit diverse learning styles within the department.
- Streamlined onboarding processes for new Youth Justice Officers, expediting their integration into the company culture and job responsibilities.
- Championed internal talent development, providing new and existing Youth Justice Officers with opportunities for growth and promotion within all areas of centre operations.
- Improved employee skill sets by developing and implementing comprehensive training programs.
- Assisted in succession planning efforts by identifying high-potential employees and creating tailored leadership development programs.
- Maintained accurate records of employee certifications, ensuring compliance with industry regulations and requirements.
- Acted as training subject matter expert and provided extensive technical support to different departments.
Carpentaria Disability Services NT
Supervisor / Manager / Team Leader Supported Living
06.2003 - 02.2011
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organisation's core values, leading by example and fostering a culture of excellence.
- Mentored new and existing staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimise workplace accidents and maintain compliance with industry standards.
- Increased client satisfaction rates by implementing client feedback into actionable improvements.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Skills
- Regulatory compliance oversight
- Internal audit management
- Innovation and creativity
- Cross-cultural understanding
- Investigation leadership
- Understanding of legal principles
- Teamwork and collaboration
- Multitasking Abilities
- Problem-solving
- Time management
- Excellent communication
- Employee engagement
- Diversity and inclusion
- Technological integration
Certification
- Diploma of Business Management - Griffith University
- Workplace Health and Safety Officer Level 1 & 2 – QLD Chamber of Commerce and Industry
- Health and Safety Representative – NT WorkSafe
- Certificate IV in Training and Assessment – Alana Kaye Darwin
- Certificate IV in Youth Justice – Australian Childhood Foundation
- Certificate III in Disability Work – Dovaston Training and Assessment Centre
- Certificate III in Correctional Practice – NT Department of Correctional Services
Timeline
Compliance Officer
Community Youth Justice – Department of Corrections
02.2025 - Current
Training and Development Officer
Territory Families Housing and Communities
04.2024 - 12.2024
Youth Justice Officer
Youth Detention - Department of Corrections
10.2010 - 02.2025
Supervisor / Manager / Team Leader Supported Living
Carpentaria Disability Services NT
06.2003 - 02.2011
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