Karen Cameron
Summary
Dynamic hospitality and dental professional with a proven track record at Redland Bay Bakery and Primary Dental. Expert in food preparation and cleaning, enhancing operational efficiency and patient satisfaction. Strong communicator and team player, dedicated to maintaining high standards and improving workflows in fast-paced environments. Committed to delivering exceptional service and care.
Overview
28
28
years of professional experience
Work History
Hospitality Worker
Redland Bay Bakery
06.2023 - Current
- Supervised daily operations, ensuring efficient service delivery and customer satisfaction.
- Trained and mentored staff on best practices in hospitality standards.
- Implemented process improvements, enhancing workflow efficiency in high-pressure environments.
- Managed inventory levels and coordinated supply orders to maintain operational continuity.
Cleaning Contractor
Self Employed Services
01.2012 - Current
- Supervised cleaning teams to ensure adherence to safety protocols and quality standards.
- Implemented efficient cleaning schedules, optimizing staff allocation and resource use.
- Trained new team members on equipment operation and effective cleaning techniques.
- Conducted regular inspections to maintain cleanliness and address issues proactively.
Dental Assistant
Primary Dental
03.2011 - 02.2015
- Educated patients on oral hygiene practices for improved health outcomes.
- Operated dental equipment, ensuring proper functionality and safety protocols.
- Collaborated with team members to enhance workflow and patient experience.
- Monitored inventory levels of dental supplies to ensure availability for procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Improved patient care with meticulous attention to instrument sterilization and preparation.
- Improved dental procedure outcomes with accurate preparation of filling and crown materials.
- Conducted inventory management to maintain essential supplies, avoiding procedural delays.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Supported dental procedures, ensuring efficient operation and patient satisfaction.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Prepared treatment areas for patient care, ensuring sterile and organized environment.
- Enhanced team productivity by providing timely assistance during complex dental procedures.
- Facilitated patient education on oral hygiene practices, contributing to improved dental health.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
- Prepared patient X-rays and images for review by dentist.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
- Staged tray for procedures by arranging dental instruments and equipment.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Dental Assistant
Gp Nichols Dental Surgery
02.1997 - 02.2011
- Assisted in patient preparation and comfort during dental procedures.
- Sterilized instruments and maintained cleanliness of treatment areas.
- Supported dentists with chairside assistance during examinations and treatments.
- Managed patient records and scheduled appointments efficiently.
Education
High School Diploma -
Balmoral High State School
Balmoral QldSkills
- Food preparation
- Cleaning and sanitizing
- Supply restocking
Timeline
Hospitality Worker
Redland Bay Bakery
06.2023 - Current
Cleaning Contractor
Self Employed Services
01.2012 - Current
Dental Assistant
Primary Dental
03.2011 - 02.2015
Dental Assistant
Gp Nichols Dental Surgery
02.1997 - 02.2011
High School Diploma -
Balmoral High State School
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