Karen Campbell

• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Created and maintained databases to track and record customer data.
• Communicate with Banks and manage private information.
• Audit compliance requirements.
• Weekly reports.
• Client support.
• Assisted development and implementation of new administrative procedures.
• Developed strategies to streamline and improve office procedures.

Daily welfare checks.

Book and assist transportation and explain medical reports in layman's, terms due to ABI.

Overseeing medication and administration.

Shopping and meal orders.

Clothing purchases.

Manage all household bills and finances.

Protection orders.

Legal documents.

Interstate retrieval and hospital transfers via Plane

Missing person Report

VCAT reports

Assist at Mental health assessment (Grace McKellar)

Rehab home exercises

Assist with Age Care Assessments

Arrange age care facilities, applications and rehoming.

Medical and EOL decisions

• Trained clients during strength training, cardio vascular exercise, and stretching.
• Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
• Explained exercise modifications and contraindicated movements to participants with history of injury.
• Assisted clients with personal fitness goals through realistic objectives.
• Designed specific workout systems for individual clients based on performance ability.
• Developed specialized programs for athletes of all levels to reach competition goals.

• Ran errands to support daily needs of management.
• Responded to and directed incoming calls and other communication.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Auditing Staff work regarding Government policies and procedures.
• Authorise emergency loan documents for specific reasons.
• Arrange Flights and Accommodation

• Processed various transactions with accuracy and according to bank standards and legal requirements.
• Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
• Strengthened customer relationships by upholding strict standards and delivering fast, friendly customer service.
• Educated customers about available services, products and bank resources.
• Addressed customer inquiries, requests and complaints with courtesy and professionalism.
• Answered bank phone lines and directed customers to appropriate department to address concerns.
• Manage and balance Foreign Currency
• Manage and balance ATM
• Weekend ATM management with security guards
• Weekend Home Loan Interviews and applications
• Consulted with customers on individual needs and offered solutions aligned with individual situations and preferences.
• Stayed current on banking products, services and regulations to continue delivering top-notch service and support.
• Reviewed information in customer accounts and made recommendations for new products and services.