Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
KAREN CHANG

KAREN CHANG

southport,Australia

Summary

With nearly 10 years of sales experience at top department stores in Taiwan, my expertise lies in building strong customer relationships, offering personalized experiences, and consistently achieving sales targets. I am known for being friendly, approachable, and committed to delivering excellent service.


In 2015, I gained valuable exposure to Australian culture and work environments during a year-long working holiday in Gold Coast. This experience gave me the opportunity to adapt to new surroundings and further develop my professional and personal skills.


In 2023, I made the decision to migrate to Australia with my family to support my child's education. Now that my child is settled in school, I am eager to re-enter the workforce and contribute to Australian society.


As a permanent resident, I am actively enhancing my English skills through TAFE courses. I am also fluent in Mandarin, which allows me to connect effectively with a diverse range of customers. I am excited to bring my experience, enthusiasm, and dedication to a new role in Australia.

Overview

9
9
years of professional experience

Work History

Senior Sales Representative

Foreign Company in Taiwan
01.2017 - 01.2021
  • Understood customer needs and provided tailored product suggestions and great service
  • Worked with the team to create a positive work environment and improve efficiency
  • Attended regular training sessions to stay updated on products and improve sales skills

Sales Consultant

Taipei SOGO Department Store
01.2014 - 01.2017
  • Provided excellent customer service and built strong relationships with customers
  • Reached and exceeded monthly sales goals, helping improve store performance
  • Assisted customers in choosing products and offered personalized shopping experiences
  • Handled customer complaints and solved issues to ensure satisfaction
  • Kept the store clean and arranged items to meet high display standards
  • Managed daily store operations, including inventory checks and restocking
  • Shared product knowledge and market trends to guide customer purchases

Warehouse Assistant

Taiwan Online Bag Store
01.2012 - 01.2013
  • Helped with daily shipping tasks to ensure on-time order processing
  • Unpacked, checked, stocked, and organized items in the warehouse
  • Checked inventory regularly to keep storage accurate and safe

Education

Associate of Science - Department of Design

Fu Jen Catholic University
TAIWAN TAIPEI

Skills

  • Sales Strategy and Performance
  • TEAM COLLABORATION
  • Customer Service Excellence
  • Quick Problem Solving
  • Product Knowledge and Merchandising
  • Time Management
  • Objection handling
  • Adaptability and flexibility

Languages

Chinese (Mandarin)
Native or Bilingual
English
Elementary

Timeline

Senior Sales Representative

Foreign Company in Taiwan
01.2017 - 01.2021

Sales Consultant

Taipei SOGO Department Store
01.2014 - 01.2017

Warehouse Assistant

Taiwan Online Bag Store
01.2012 - 01.2013

Associate of Science - Department of Design

Fu Jen Catholic University
KAREN CHANG