Karen Christensen
Strathpine,QLD
Summary
Accounts Receivables Supervisor at Credit Corp Group with expertise in optimising invoicing processes and improving cash flow. Demonstrated ability in data reconciliation and building strong client relationships. Successfully trained teams to enhance productivity and accuracy, resulting in timely collections and high customer satisfaction.
Overview
29
29
years of professional experience
Work History
Accounts Receivables Supervisor
Credit Corp Group
Brisbane, QLD
12.2023 - 10.2024
- Managed entire accounts receivable process, ensuring timely invoicing and collection activities.
- Interacted with external auditors during year-end audit process when needed.
- Conducted regular reconciliation activities on customer accounts to verify accuracy of balances.
- Generated monthly aging reports for review by management team.
- Maintained accurate records of customer account activity including invoices, payments, credits, adjustments.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Accounts Receivables Officer
Collection House Limited
Brisbane, QLD
01.2010 - 11.2023
- Prepared monthly statements for clients, ensuring timely payment of outstanding balances.
- Analysed customer account activity, identifying trends and recommending improvements to enhance efficiency.
- Researched and resolved discrepancies in financial data, addressing issues promptly.
- Provided documentation support during external audits, facilitating seamless review processes.
- Reconciled discrepancies between accounts receivable ledger and general ledger accounts.
- Executed day-to-day duties with accuracy and efficiency.
- Promoted high customer satisfaction through effective problem resolution and friendly service.
- Maintained precise records of all accounts receivable transactions.
Senior Banking Officer
Collection House Limited
Brisbane, QLD
12.1997 - 12.1999
- Executed day-to-day tasks with accuracy and efficiency.
- Resolved account-related queries and issues to ensure customer and client satisfaction.
- Maintained precise records of financial transactions to support audits.
- Conducted regular bank reconciliations to enhance financial integrity.
- Demonstrated strong problem-solving skills in addressing operational challenges.
Mail Clerk/Receptionist
Collection House Limited
Brisbane, QLD
02.1996 - 11.1997
- Sorted and organised incoming letters and packages efficiently.
- Operated automated processing equipment to maintain a continuous flow of letters for sorting.
- Answered multi-line telephone system to provide information and address inquiries.
- Greeted visitors to assess nature and purpose of visits, ensuring proper guidance.
Receptionist
Pixi Photos
Stafford Qld, QLD
09.1995 - 01.1996
- Operated telephone switchboard to screen and direct calls to appropriate personnel.
- Greeted visitors to ascertain the nature and purpose of the visit.
- Sorted incoming mail, and ensured accurate distribution to the correct personnel.
- Managed distribution of all incoming mail, courier services, faxes, and photocopying requests.
Education
Business - Business Administration
Sarina Russo Business College
Brisbane, QLD09-1995
High School Diploma -
Pine Rivers State High School
Brisbane, QLD12-1994
Skills
- Accounts receivable management
- Client liaison
- Data reconciliation
- Aging report generation
- Customer account maintenance
- Auditing support
- Process improvement
- Attention to detail
- Problem solving
- Effective communication
- Invoice processing
- Staff training
Reference
Michael Berlin
Past Financial Operations Supervisor, Collection House Ltd.
Phone: 0417 743 811
Email: michaelberline11@hotmail.com
Craig Stevens
Past FP&A Manager, Collection House Ltd
Phone: b0433 950 008
Email: craigwstevens@hotmail.com
Timeline
Accounts Receivables Supervisor
Credit Corp Group
12.2023 - 10.2024
Accounts Receivables Officer
Collection House Limited
01.2010 - 11.2023
Senior Banking Officer
Collection House Limited
12.1997 - 12.1999
Mail Clerk/Receptionist
Collection House Limited
02.1996 - 11.1997
Receptionist
Pixi Photos
09.1995 - 01.1996
Business - Business Administration
Sarina Russo Business College
High School Diploma -
Pine Rivers State High School
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