Summary
Overview
Work History
Education
Skills
cooking, walking
Timeline
Generic

Karen Craig

Mardi,NSW

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

3
3
years of professional experience

Work History

Receptionist

AFS (Architectural Framing Systems)
03.2004 - 10.2006
  • Telemarketing from cordell reports, wholesalers and other relative building magazine articles.
  • Played an instrumental role in maintaining a clean work environment, cleaned the bathrooms, kitchen and offices.
  • Handled outgoing mail and regular mail outs.
  • Responded to inquiries from callers seeking information.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Corresponded with clients through telephone, or postal mail.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.

Telemarketer and Pricing

Norfolk Blinds
12.2003 - 03.2004
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.
  • Overcame objections using friendly, persuasive strategies.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Asked relevant questions to assist customers with selecting needed or requested products and services.
  • Self-motivated, with a strong sense of personal responsibility.

Education

No Degree -

Karabar High School
Queanbeyan, ACT

Skills

Efficient

Convincing

Not easily put off

Organised work area

cooking, walking

I enjoy cooking. I have a husband and 4 children so enjoy making meals and nice treats!


I enjoy walking whether its along the beach, down the street or in a bush setting. 

Timeline

Receptionist

AFS (Architectural Framing Systems)
03.2004 - 10.2006

Telemarketer and Pricing

Norfolk Blinds
12.2003 - 03.2004

No Degree -

Karabar High School

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Karen Craig