Karen Crisp
Naracoorte,SA
Summary
Dedicated professional with extensive experience in housekeeping and sanitation practices, notably at Naracoorte Cottages. Proven ability in room inspection and inventory management, ensuring guest satisfaction through exceptional customer service. Skilled in maintaining cleanliness and organization, contributing to a welcoming environment. Committed to upholding high standards of hygiene and operational efficiency.
Overview
26
26
years of professional experience
Work History
Cleaner
Coonawarra Place Motor Inn
Coonawarra, SA
05.2025 - Current
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Inspected rooms for cleanliness prior to guest arrival.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied trash cans and replaced liners as needed.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Senior Housekeeper
Naracoorte Cottages
Naracoorte, SA
04.2018 - 10.2024
- Assisted guests with any questions or requests regarding housekeeping services.
- Responded to customer complaints promptly and professionally.
- Reported maintenance issues in guestrooms to engineering team.
- Developed and maintained housekeeping cleaning schedules, ensuring all rooms are cleaned in a timely manner.
- Maintained inventory of all cleaning supplies and equipment, ordering new items as needed.
- Provided excellent customer service at all times to ensure guest satisfaction.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Office Cleaner
Rare Earth
Naracoorte, SA
01.2021 - 07.2022
- Replenished paper towels and toilet tissue as needed.
- Washed walls to remove dirt and smudges.
- Emptied trash cans into larger containers for disposal.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
- Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
- Disinfected doorknobs, phones and other frequently-touched items.
- Swept and mopped floors throughout the office building.
- Vacuumed carpets in all areas of the office.
- Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
Delivery Driver
Naracoorte Pizza House
Naracoorte, SA
02.2017 - 07.2017
- Received daily delivery instructions and route assignments from dispatch.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Garden Nursery Assistant
Hutchisons Nursery
Naracoorte, SA
09.2010 - 05.2013
- Responded promptly to customer inquiries regarding gardening services offered.
- Recommended suitable plants based on location conditions such as sunlight and water availability.
Service Station Attendant
Barrett Distributors
Naracoorte, SA
05.2002 - 09.2010
- Responded to emergency situations calmly and efficiently following the company's established protocol.
- Stocked shelves with merchandise such as snacks, beverages, cigarettes, oil products, ice cream and other convenience items.
- Resolved customer complaints in an efficient manner while adhering to company policies and procedures.
- Ensured safety procedures were followed in accordance with OSHA regulations when handling hazardous materials such as fuel or cleaning supplies.
- Operated cash register, processed payments, and balanced drawer daily.
- Recorded all inventory transactions accurately on computer system.
- Provided accurate information to customers regarding products and services.
- Followed company guidelines for safe food handling practices when stocking refrigerators or freezers with food items.
- Greeted customers and provided excellent customer service.
- Maintained cleanliness of store area including wiping down counters and sweeping floors.
- Verified age for tobacco and alcohol purchases using valid identification cards.
- Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
- Monitored surveillance equipment to prevent theft and ensure the safety of the premises.
Service Station Attendant
Shell
Naracoorte, SA
08.1999 - 10.2002
- Responded to emergency situations calmly and efficiently following the company's established protocol.
- Stocked shelves with merchandise such as snacks, beverages, cigarettes, oil products, ice cream and other convenience items.
- Ensured safety procedures were followed in accordance with OSHA regulations when handling hazardous materials such as fuel or cleaning supplies.
- Operated cash register, processed payments, and balanced drawer daily.
- Provided accurate information to customers regarding products and services.
- Followed company guidelines for safe food handling practices when stocking refrigerators or freezers with food items.
- Greeted customers and provided excellent customer service.
- Maintained cleanliness of store area including wiping down counters and sweeping floors.
- Monitored security cameras to ensure safety of employees and customers.
- Maintained a clean and organized workspace.
Education
High School Diploma -
Parafield Gardens High School
SA01-1983
Skills
- Room inspection
- Cleaning techniques
- Sanitation practices
- Inventory management
- Equipment maintenance
- Customer service
Timeline
Cleaner
Coonawarra Place Motor Inn
05.2025 - Current
Office Cleaner
Rare Earth
01.2021 - 07.2022
Senior Housekeeper
Naracoorte Cottages
04.2018 - 10.2024
Delivery Driver
Naracoorte Pizza House
02.2017 - 07.2017
Garden Nursery Assistant
Hutchisons Nursery
09.2010 - 05.2013
Service Station Attendant
Barrett Distributors
05.2002 - 09.2010
Service Station Attendant
Shell
08.1999 - 10.2002
High School Diploma -
Parafield Gardens High School
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