Karen Eastoe
Rocherlea,TAS
Summary
Dedicated professional with extensive experience in cleaning protocols and inventory management, honed at City Mission Launceston. Proven ability to enhance operational efficiency and maintain high standards of cleanliness. Strong communicator adept at addressing customer needs while ensuring compliance with safety regulations. Committed to delivering exceptional service and fostering a positive environment.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Volunteer Newnham City Mission.
City mission Launceston
Newnham, Tas
01.2025 - Current
House Cleaner
Steen Wiberg @Tamar excavations
Mt Direction, Tas
10.2024 - Current
- Clean and vacuum home,mop floors, clean windows etc
- Emptied wastebaskets and replaced liners.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Communicated with customers about requests for additional supplies or cleaning services.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Swept patios or decks of debris or leaves with a broom or blower.
- Polished metal fixtures in kitchen and bathroom areas.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Transported trash bags to designated outdoor receptacles for disposal.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Removed lint from carpets using a vacuum cleaner attachment.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Cleaned homes following specific and detailed protocols and requests.
- Maintained and organized cleaning supplies stock.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Stablehand
Ben Yole racing
Sidmouth, Tas
02.2014 - 11.2024
- Administered ointments, liniments, or other medications when necessary.
- Helped load supplies onto trailers for transport to various locations.
- Patrolled holding habitats and grazing areas to monitor animal safety and make timely repairs to equipment, gates and pens.
- Gear up horses to enable them to be driven,worked.
- Washing horses
- Feeding and general care
- Transported horses to shows, competitions, or other events as required.
- Led efforts in haymaking, including cutting, baling, and storage for winter feed.
- Segregated animals according to weight, age, and physical condition.
- Examined animals to detect illness, injury or disease.
- Assisted with grooming of horses before and after rides.
- Responded quickly to emergency situations involving injured animals or personnel.
- Inspected fencing regularly for safety hazards or loose boards.
- Maintained equipment with preventive maintenance and repairs.
- Trimmed manes and tails to maintain a neat appearance.
- Fed and watered livestock and monitored food and water supplies.
Food Server
Trendy walker. Tassies tasty treats
Launceston , Tas
09.2023 - 10.2024
- Completed final preparations of dishes and quickly delivered items to customers
- Ensured compliance with health and safety regulations in all dining and kitchen areas.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Assisted in opening and closing duties, such as cleaning and restocking.
- Informed customers of daily specials and menu changes.
- Filled condiments and napkin containers during slack periods.
- Greeted guests in a friendly and welcoming manner.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
- Stocked service areas with supplies during slow periods.
- Served food and beverages to patrons and confirmed complete orders.
- Provided exceptional service to high volume of daily customers.
- Ensured that all restaurant safety guidelines were followed at all times.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
Cleaner/Environmental Services Housekeeper
Grindlewald
Legana, Tas
03.2015 - 04.2016
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Kept business entrances clean, tidy and professional in appearance.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.replaced linen in bathrooms kitchen and made beds fresh for next guests
- Checked inventory for required supplies and made lists for needed cleaning products.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Provided assistance with laundry services when needed.
- Emptied trash cans and replaced liners as needed.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Emptied wastebaskets and replaced liners.
- Polished furniture to remove dust and dirt buildup.
- Dusted furniture, machines or equipment.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Wildlife Ranger
Ace hi ranch
Cape Schank, Vic
01.2008 - 10.2012
- Collected and managed fees for park entry, campground use, and other services.
- Enforced park regulations and rules to protect guests and preserve natural resources.
- Monitored weather conditions and issued alerts and closures as necessary for visitor safety.
- Cleaned all pens and provide appropriate diet to all wildlife.
- Transport animals to vet when needed
- Facilitated conflict resolution among park visitors to ensure a positive visitor experience.
- Maintained trails, roads, buildings, and other park infrastructure.
- Developed interpretive materials such as brochures or maps.
- Identified hazardous plants or animals that posed a threat to visitors.
- Assisted in wildlife management and monitoring tasks, including species inventory and habitat assessment.
- Prepared reports on resource conditions and visitor use statistics.
Oil Spill Cleanup Team Member
BHP
Low Head , Tas
08.1995 - 12.1995
- Addressed customer needs, responding to specific requests.
- Assisted customers with product selection and ordering process.
- Collaborated with team members to maximize productivity and efficiency.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Participated in team meetings to discuss strategies for improvement.
- Built and maintained working relationships with peers and upper management.
Machine Operator
Pack more merchandising
Moorabbin , Victoria
03.1988 - 03.1990
- Load raw materials into machines according to specified measurements.
- Adjust machine settings to complete tasks accurately.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
- Monitor the feed and speed of machines during the machining process.
- Prepared machine for production processes by equipping with required tools and parts.
Education
George Town High School
George Town Tasmania11-1985
Skills
- Cleaning protocols
- Chemical safety
- Inventory management
- Maintenance reporting
Certification
- Drivers licence
Affiliations
- Love gardening
- Horse riding
- Trying new things
- Helping people in need
- Up for new challenges
References
References available upon request.
Timeline
Volunteer Newnham City Mission.
City mission Launceston
01.2025 - Current
House Cleaner
Steen Wiberg @Tamar excavations
10.2024 - Current
Food Server
Trendy walker. Tassies tasty treats
09.2023 - 10.2024
Cleaner/Environmental Services Housekeeper
Grindlewald
03.2015 - 04.2016
Stablehand
Ben Yole racing
02.2014 - 11.2024
Wildlife Ranger
Ace hi ranch
01.2008 - 10.2012
Oil Spill Cleanup Team Member
BHP
08.1995 - 12.1995
Machine Operator
Pack more merchandising
03.1988 - 03.1990
George Town High School