Summary
Overview
Work History
Skills
Resume
Values Capabilities
References
Timeline
Generic

Karen Goodsir

Cessnock

Summary

Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 29 years of extensive leadership experience in Disability Sector. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities. Uses independent decision-making skills and sound judgement to positively impact company success.

Overview

22
22
years of professional experience

Work History

Team Leader

Finding Yellow/ HVDS/ ADHC
01.2002 - Current
  • Direct care/support for persons with disability and mental health
  • Optimising independence and full participation of people with disability within SIL and Community-Inclusion and valued status
  • Develop, implement, monitor & review client files
  • Provide Direction & Leadership to a team of Disability Support Workers
  • Responsible for managing day to day Operation of SIL's
  • Control & Monitor WH&S Risks/Hazards for staff, clients & visitors to the Unit
  • Supervise, Support & Develop Skills for DSWs- 1:1 catch ups; 3 and 6 monthly reviews and Annual Performance Reviews.
  • Develop, Manages & Review Rosters- Master and Operational.
  • Establish/Monitor Leave & Payroll Requirements
  • Participates in the preparation, implementation & monitoring of Unit Budget & Assets
  • Monitors client finances/budgets
  • Communicates with Senior Management, Staff, Operations Support Unit, Roster Support Team, Corporate Services, Compliance Services and HR
  • Liaises with families, residents, guardians, advocates, Government Agencies, Health Professionals, Service Providers to clients & Recreational Organizations on an as needs basis
  • Engage casual/temporary staff- merit selection and appointment.
  • Conduct Unit Orientations- Clinical and House Inductions including training presentations in documentation, medication, restrictive practices, incident management and mealtime management.
  • Manage staff performance- Performance and Skills Improvement Plans
  • Conduct Team Meetings
  • Develop unit routines
  • Implement new Policies at Unit level
  • Petty Cash recoups/reconciliation
  • Reconcile/Monitor staff purchase cards
  • Arrange for House Maintenance
  • Prepare & carry out Action plans.

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Continuous Improvement
  • Team Supervision
  • People Management
  • Staff Training
  • Coaching and Mentoring
  • Compliance to NDIS Standards and quality framework

Resume

  • Foundations of Intentional Leadership
  • Certificate IV Frontline Management
  • Competency Based Training Certificate IV Disabilities
  • Competency Based Training Certificate III Disabilities
  • Diploma in Nursing- Advanced Enrolled Nurse
  • WHS Incident Investigation and Injury Management Workshop
  • WHS Better Injury Management Merit Selection
  • Cultural Awareness
  • Fraud & Corruption
  • Supervision and Management of Staff
  • Medication Management
  • Infection Control
  • Lifestyle Planning- Person Centred Approach
  • Accidental Counsellor
  • Constructive Conversations
  • Behaviour Support
  • Dignity & Respect (Bullying & Harassment)
  • Grief At Work
  • Stress Management in Practice
  • Restricted Practice Authorisation
  • ICABS (Inclusive Communication & Behaviour Support)
  • Mealtime Management- Nutrition & Swallowing, Food Safety & Nutrition
  • Health Care Planning
  • Management of Autism
  • Managing Poor Performance
  • Manual Handling
  • Manage Teams

Certificate IV in Frontline Management

  • Becoming A Team Leader
  • Managing A Service
  • Managing & Supervising Staff
  • Managing Finances
  • Managing A Team
  • Managing Work Tasks
  • Meeting Management
  • Problem Solving
  • Promote Innovation in a Team Environment
  • Networking & Interpersonal Relationships
  • IEDP (Initial Employment Development Program)
  • Developing Staff
  • Organisational Context & Priorities (OH&S; Governance & Assurance; Person centred Thinking)
  • Managing Yourself with a Disability
  • Utilise Specialist Communication Skills to Build Strong Relationships
  • Working within a Legal & Ethical Framework
  • Maintain an Environment Designed to Empower People
  • Support Older People with Disabilities
  • Provide Advanced Behaviour Support
  • Meet the Dietary & Nutritional needs of Clients in Culturally Appropriate Manner
  • Communicate appropriately with Clients and Colleagues
  • Work effectively with Culturally Diverse Clients & Co-Workers
  • Work within the Administration Protocols of the Organisation
  • Direct care/ support for persons with disability and mental health issues.
  • Optimising independence and full participation of people with disability within the Community- Inclusion and valued status.
  • Monitor the development & maintenance of client files.
  • Provide Direction & Leadership to Disability Support Workers
  • Responsible for managing the day to day Operation of the Unit
  • Control & Monitor WH&S Risks/ Hazards for staff, clients & visitors to the Unit.
  • Supervise, Support & Develop Skills for DSWs
  • Develop, Manages & Review Rosters
  • Establish/ Monitor Leave & Payroll Requirements
  • Participates in the preparation, implementation & monitoring of Unit Budget & Assets.
  • Monitors client finances/ budgets.
  • Communicates with Management, Staff, Operations Support Unit, Roster Support Team, WH&S Committees & representatives.
  • Liaises with families, residents, guardians, advocates, Government Agencies, Health Professionals, Service Providers to clients & Recreational! Organisations on an as needs basis.
  • Engage casual/ temporary staff
  • Conduct Unit Orientations
  • Manage staff performance
  • Conduct Team Meetings
  • Develop unit routines
  • Implement new Policies at a Unit level
  • Petty Cash recoups/ reconciliation
  • Reconcile/ Monitor staff purchase cards
  • Arrange for House Maintenance
  • Prepare & carry out Action plans

Values Capabilities

A dedicated, loyal & honest person with over 25yrs experience in the Disability, Mental Health and Aged Care Field. Major strengths in Client Focus, Service Delivery, problem solving, valuing people, striving for excellence and being solution focused. Proven ability to learn new areas of responsibility while being aware of EEO and WH&S Policies and Procedures within the Organization. Ability to adapt to new & challenging positions & responsibilities. Ability to work unsupervised, & establishes good working relationships with other team members. Trustworthy, Respectful, Accountable and Innovative. Fair and Transparent.

References

  • Ms Janelle Mould, Co Coordinator, ADHC, HVDS and Finding Yellow. 0419242563
  • Ms Tracey Gardiner, Service and Operations Manager, Finding Yellow. 0435328816
  • Ms Sally Bathgate, Manager, ADHC and HVDS. 0402125710

Timeline

Team Leader

Finding Yellow/ HVDS/ ADHC
01.2002 - Current
Karen Goodsir