Karen Griffin

• Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
• Greeted visitors warmly upon arrival at the office premises.
• Organized appointments aligning executives' availability with external parties.
• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
• Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
• Compiled meeting agendas and supportive materials ahead of meetings.
• Maintained cleanliness and orderliness of event areas before, during, and after events.
• Served guests with an enthusiastic, helpful demeanor to promote positive, memorable experiences.
• Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
• Assisted in setting up decorations, catering equipment, and prior to performances.
• Greeted guests upon arrival and provided directions when needed.
• Provided immediate response to guest inquiries, offering information and resolving issues promptly.

· Supported senior management by handling diary management tasks, organizing travel logistics, and preparing necessary documents.

· Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.

Developed and implemented effective office procedures to ensure smooth running of the organization.

· Produce detailed minutes of meetings for circulation to relevant personnel.

Set appointments and manage meeting schedules.

· Streamlined administrative processes to ensure efficient workflow across various remote locations.

Checked office stock to determine supply levels and maintain · inventory.

· Developed strong rapport with team members and supervisors.

· Handled incoming calls and directed callers to appropriate department or employee.

· Maintained a professional and hospitable front desk, delivering positive first impressions.

· Facilitated smooth running of the office through coordination of support.

· Handled key aspects of HR administration for the management team.

Reserved and managed meeting room availability.