Karen He
Summary
Experienced Disability Social Worker passionate about empowering individuals with diverse abilities. Proven track record in compassionate, client-centered support, maximizing independence and inclusion. Skilled in collaborating with families and interdisciplinary teams to secure vital resources. Culturally sensitive, strong communicator, and committed advocate for disability rights and inclusivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
JVMP Caseworker
Migrant Information Centre (Eastern Melbourne)
12.2021 - 09.2022
- Spearheaded program development: Established filing system, intake procedures, and website contents, while designing promotional materials and intake forms
- Cultivated partnerships with external stakeholders: Conducted information sessions in disability communities, collaborated with potential employers, and fostered relationships with PITCs in Eastern Melbourne
- Reported to management and board directors, identifying and addressing gaps in existing services and systems
- Provided casework support to clients, facilitating skill training workshops and referrals to overcome employment barriers
- Managed intake processes: Processed new referrals, assigned clients to team members, and directed ineligible clients to appropriate services.
NDIS Community Connector
Migrant Information Centre (Eastern Melbourne)
09.2020 - 12.2021
- Conducted assertive outreach to CALD communities, promoting disability and NDIS services
- Assisted potential participants in accessing and utilizing NDIS services, facilitating attendance at NDIS review meetings and collecting application materials
- Established connections between participants and PITC or NDIA
- Provided culturally sensitive advice to NDIA staff and PITC, addressing specific barriers.
NDIS Disability Support Worker
Wellways Australia
05.2018 - 09.2020
- Kept detailed daily logs with care actions, clients' behaviors, and incidents.
- Updated recovery plans on monthly basis with latest intervention strategies and progress notes.
- Conducted in-home visits to provide supportive services.
- Collaborated with healthcare providers to drive continuity of care.
- Assisted patients in accessing housing, financial assistance and other community resources.
Childcare Worker
Camp Australia
02.2018 - 03.2019
- Attended to the needs of students that requiring special care such as speech difficulties, ADHD, Autism.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Field Placement Student
Eastern Regional Mental Health Association, ERMHA
06.2017 - 09.2017
- Conducted psychosocial assessment, integrating casework service and other social work interventions
- Provided direct one-to one outreach support to clients with high level of dual disabilities on a recovery-orientated basis
- Connected clients to other relevant services and professionals within Victoria Mental Health System Framework to address client needs
- Contributed to a team approach and co-operated with other team members in regard to clients review meetings, rosters etc.
Field Placement Student
Deaf Children Australia
09.2016 - 12.2016
- Supported clients with mental/physical disabilities from diverse background in securing employment
- Provided counselling service to clients in identifying their vocational goals, addressing the needs for their care plans
- Liaised with Centrelink to update clients’ progress on their mutual obligations, working with other external parties such as training institutes and AOD centers in addressing clients’ care plan goals.
Education
Master of Social Work - Mental Health Practice;
Monash University
2017
Bachelor of Psychology - undefined
Murdoch University
2014
Skills
- Assessment and planning
- Problem solving
- Communication
- Organizational skills
- Advocacy
Certification
Certificate Level 2 First Aid
Certificate Asthma & Anaphylaxis First Aid Management
Certificate Mental Health First Aid
Certificate Applied Suicide Intervention Skill Training
Additional Information
· Working with Children Check- Valid till 2025
· NDIS Screening Clearance Check- Issued 2022
· Victoria Driving License- Valid till 2025
. Australia Association of Social Workers-Issued 2018
Timeline
JVMP Caseworker
Migrant Information Centre (Eastern Melbourne)
12.2021 - 09.2022
NDIS Community Connector
Migrant Information Centre (Eastern Melbourne)
09.2020 - 12.2021
NDIS Disability Support Worker
Wellways Australia
05.2018 - 09.2020
Childcare Worker
Camp Australia
02.2018 - 03.2019
Field Placement Student
Eastern Regional Mental Health Association, ERMHA
06.2017 - 09.2017
Field Placement Student
Deaf Children Australia
09.2016 - 12.2016
Master of Social Work - Mental Health Practice;
Monash University
Bachelor of Psychology - undefined
Murdoch University
Certificate Level 2 First Aid
Certificate Asthma & Anaphylaxis First Aid Management
Certificate Mental Health First Aid
Certificate Applied Suicide Intervention Skill Training
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