Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen Holder

Bannnockburn,VIC

Summary

Resourceful and innovative learning and development specialist with over 10 years of experience in learning pathways and interventions, instructional/learning design, training and assessing, e-learning and curriculum development in a wide variety of VET, higher education and workplace courses. Offering insightful analysis of content and design to create value-added learning programs that achieve desired learning outcomes. Strong communication, interpersonal skills and project management skills to build relationships with stakeholders and assess learning needs.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Learning Design Specialist | Training Coordinator

CEDA
10.2023 - Current
  • Project management activities such as coordinating events, managing alumni programs, co-designing marketing and advertising campaigns.
  • Learning design activities such as updating content, reviewing courses, building course content.



Online Assessor | Instructional/Learning Designer

Swinburne Online
06.2020 - Current
  • Writing content and finessing content with learning design requirements in mind
  • Quality controlling content for digital requirements such as accessibility and visual appeal
  • Instructionally designing content to meet the needs of students and OES
  • Liaising with digital team to digitise assets
  • Mapping/validating, updating and developing course materials and resources
  • Assessing student work and assignment marking
  • Creating online content including videos and guides.

Project Manager | Instructional/Learning Designer

THINKA
02.2023 - 09.2023

Managing the delivery of training packages to TAFE clients including:

  • Managing a team of writers and checking work for quality content and compliance
  • Day-to-day aspects of running projects using Monday.com as project management software
  • Liaising with subject matter experts
  • Writing content and finessing content with learning design requirements in mind
  • Quality controlling content for digital requirements such as accessibility and visual appeal
  • Instructionally designing content to meet the needs of clients
  • Liaising with digital team to digitise assets
  • Running client and team meetings and managing client expectations
  • Negotiating expenses and managing a budget
  • Meeting deadlines and project milestones
  • Defining/redefining project scope.

Trainer | Learning & Development | Proj. Manager

Monarch Institute
09.2020 - 12.2022

My duties included:

  • Learning and development of staff and students
  • Learning pathways and interventions
  • Day-to-day aspects of running projects using Monday.com as project management software
  • Liaising with subject matter experts
  • Writing content and finessing content with learning design requirements in mind
  • Quality controlling content for digital requirements such as accessibility and visual appeal
  • Instructionally designing content to meet the needs of clients.
  • Liaising with digital team to digitise assets
  • Running client and team meetings and managing client expectations.
  • Negotiating expenses and managing a budget
  • Meeting deadlines and project milestones
  • Defining/redefining project scope
  • Mapping/validating, updating and developing course materials and resources
  • Assessing student work and assignment marking
  • Creating online content including videos and guides

Trainer | Assessor | Facilitator

WCIG Werribee / Wesley Uniting Employment Services
03.2019 - 03.2020

Training students in class on the following Certificates and Qualifications:

  • Cert I, II and III in English as an additional language (Access)
  • Updating, developing and creating course materials, resources and session plans
  • Assessing student work and assignment marking
  • Classroom workshops
  • Course administration work such as enrolments, assessment outlines and exit forms.

Trainer | Learning & Development | Proj. Manager

South West TAFE & Academia International
02.2018 - 03.2019

My duties included:

  • Learning and development of staff and students
  • Learning pathways and interventions
  • Instructional/Learning Design
  • Training students in class on Cert IV/Diploma/Adv Diploma in Leadership and Management
  • Updating, developing and creating course materials, workbooks, resources and session plans
  • Building LMS and Moodle shells for new courses and updating existing courses
  • Conducing need analysis in organisations to determine training requirements
  • Conducting and organising workshops
  • Course administration work such as enrolments, creation/modification of unit guides, assessment outlines, training assessment strategies
  • Coordinating training and facilitating training
  • Assessing student work and assignment marking
  • One on one couching as needed

BDM | Business Consultant | Coach | Proj. Manager

Holders Consulting
01.2010 - 03.2018

My duties included:

  • Searching for and developing relationships with local businesses
  • Implementing projects within the Agile framework
  • Coaching SME’s on marketing, cash flows, systems and people
  • Attending local networking groups such as the local Chamber of Commerce, local BNI’s and other local networking social events and meetups.

Lecturer | Tutor

Charles Sturt University Brisbane Study Centre
10.2016 - 03.2017

My duties included:

  • Preparing and conducting lectures in Accounting Information Systems
  • Assessing tests, assignments and exams
  • Preparing for and conducting tutorials
  • Preparing for and conducting lab sessions teaching students MYOB
  • Attending meetings including CPD training, team meetings, etc

Lecturer | Unit Chair | Learning & Development

Melbourne Institute of Technology, MIT
02.2012 - 02.2015

My duties included:

  • Learning and development of staff and students
  • Preparing and conducting lectures in Accounting Information Systems
  • Preparing and assessing tests, assignments and exams
  • Preparing for and conducting tutorials
  • Preparing for and conducting lab sessions teaching students MYOB
  • Attending meetings including CPD training, team meetings, exam ratification

Project Manager | Training Manager

Armstrong & Shaw Pty Ltd
11.2005 - 05.2008

My duties included:

  • Managing cash flows/budgets, feasibility studies and payback models of various businesses including childcare, accounting, property development, retail stores, hotels etc
  • Designing and implementing strategic plans for various businesses
  • Designing branding, marketing and business development processes
  • Building, training and maintaining human resources
  • Training new employees on MYOB, AO, induction and other training requirements needed

Education

Online Management Institute -

Diploma of Entrepreneurship And Innovation
2021

Deakin - Graduate Certificate In TESOL
2021

Teach International -

Diploma of TESOL 2019
2019

Australian Adult Learning Institute -

TAEASS502 - Design And Develop Assessment Tools
2017

Australian Adult Learning Institutte -

TAELLN411 – Address Adult Language, L & N
2017

Federation University -

Graduate Diploma in Tertiary (Adult) Education
2014

RMIT - Accounting

Honours Program in Accounting
2013

Deakin - Project Management

Masters of Business Administration
2011

Australian Adult Learning Institute -

Certificate IV in Training And Assessment TAE40110
2010

Online Education Group -

Certificate IV in Financial Services (Mortgage)
2009

Kaplan -

Diploma of Financial Planning
2007

Chisholm Institute -

Certificate IV in Small Business Management
2006

Deakin -

Arts/Commerce Degree
2002

Skills

  • Strategic capabilities such as program design, innovation, business case and positioning of department and programs
  • Learning and development
  • Learning pathways and interventions
  • Learning / instructional design
  • Quality control, validation and compliance
  • Training, lecturing, facilitation and assessing
  • Moodle, Canvas, Blackboard
  • Camtasia, Rise, Storyline, Powerpoint, Jira, Trello, Mondaycom, Canva, Mural and Miro
  • PSM II, II and Agile Methodologies
  • Project Management

Certification

  • Create Responsive HTML5 eLearning with Articulate 360 Rise
  • The Complete Camtasia Course for Content Creators
  • Creating Interactive HTML5 Video
  • ChatGPT & Dall E: Sell Your Creative Thinking with AI
  • Create eLearning Courses with Articulate Storyline 360
  • Adobe Captivate Fundamentals 2019
  • Instructional Design for ELearning
  • PSM – I Professional Scrum Master 2023
  • PSM – II Professional Scrum Master 2023
  • Product Owner PSPO I Scrum Certification 2023


Timeline

Learning Design Specialist | Training Coordinator

CEDA
10.2023 - Current

Project Manager | Instructional/Learning Designer

THINKA
02.2023 - 09.2023

Trainer | Learning & Development | Proj. Manager

Monarch Institute
09.2020 - 12.2022

Online Assessor | Instructional/Learning Designer

Swinburne Online
06.2020 - Current

Trainer | Assessor | Facilitator

WCIG Werribee / Wesley Uniting Employment Services
03.2019 - 03.2020

Trainer | Learning & Development | Proj. Manager

South West TAFE & Academia International
02.2018 - 03.2019

Lecturer | Tutor

Charles Sturt University Brisbane Study Centre
10.2016 - 03.2017

Lecturer | Unit Chair | Learning & Development

Melbourne Institute of Technology, MIT
02.2012 - 02.2015

BDM | Business Consultant | Coach | Proj. Manager

Holders Consulting
01.2010 - 03.2018

Project Manager | Training Manager

Armstrong & Shaw Pty Ltd
11.2005 - 05.2008

Online Management Institute -

Diploma of Entrepreneurship And Innovation

Deakin - Graduate Certificate In TESOL

Teach International -

Diploma of TESOL 2019

Australian Adult Learning Institute -

TAEASS502 - Design And Develop Assessment Tools

Australian Adult Learning Institutte -

TAELLN411 – Address Adult Language, L & N

Federation University -

Graduate Diploma in Tertiary (Adult) Education

RMIT - Accounting

Honours Program in Accounting

Deakin - Project Management

Masters of Business Administration

Australian Adult Learning Institute -

Certificate IV in Training And Assessment TAE40110

Online Education Group -

Certificate IV in Financial Services (Mortgage)

Kaplan -

Diploma of Financial Planning

Chisholm Institute -

Certificate IV in Small Business Management

Deakin -

Arts/Commerce Degree
Karen Holder