Karen Hudson

• Monitored deadlines and milestones to keep team on track with project schedule.
• Gathered and organized supporting materials for meetings and project updates.
• Developed and deepened relationships with key stakeholders.
• Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
• Organized scope, schedule and assignments for entire team.
• Responded effectively to changes in project requirements by recalculating deliverables.
• Worked with senior case managers to coordinate team development activities and trainings.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours, night, weekend, and holiday shifts.
• Risks Assessment Training
• Implement daily activities
• Implement ongoing programs for clients
• General support work for clients
• Provide in home support with health issues and daily living tasks
• Assisting clients to access community, social and recreational activities
• Communicated with care managers on behalf of clients
• Proposed social events, appointments, and places of worship for clients
• Assisted clients on matters of personal care including bathing, dressing
• Providing emotional support and friendship

Cared for clients with chronic and acute health problems

• Recorded and documented clients' information in daily progress notes.
• Utilized strong assessment skills to determine necessary client care and assisted with daily function.
• Provided rehabilitation techniques in daily living skills to help return patient to prior level of functional ability
• Provided 1:1 and group support to disabled children on weekend recreational activities
• Attended and participated in meetings for higher duties staff, as well as disability support workers in preparation for in home support, recreational activities, camps and holiday programs
• Assistance with domestic chores
• Assistance reading
• Caring for clients that have range of physical and intellectual disabilities
• Creating and implementing individual program plans to enable learning and independence
• Organizing and attending medical appointment with clients
• Ensuring that clients well-being and safety is prioritized in all aspects of their lives
• Advocating for rights of people with disabilities.
• Maintained energy and enthusiasm in fast-paced environment.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Identified issues, analyzed information and provided solutions to problems.
• Improved operations through consistent hard work and dedication.
• Participated in team-building activities to enhance working relationships.
• Used coordination and planning skills to achieve results according to schedule.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Focus area – Tackling Indigenous Smoking - Youth

• Launched TIS (Tackling Indigenous smoking) Campaign
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Delivered TIS program in over 50 schools across Newcastle and Hunter region
• Delivered early intervention programs to Business's within Newcastle region
• Ongoing support to Aboriginal and Torres strait islander community around smoking and healthy lifestyle – eg weekly phone calls and monthly visits
• Delivered healthy Lifestyle choices
• Data entry of Tobacco smoking statistics (Communicare)
• Event Planning – NAIDOC
• Delivered School Holidays Programs
• Organisation of Cultural and Leadership Youth Camp
• Participation in Cultural and leadership Camp
• Launched Awabakal Strong Youth Campaign
• Delivery of Awabakal Cultural Festival
• ·To encourage local creativity, vibrancy, and diversity.
• To work with community services and other Council staff to achieve community development outcomes as adopted by Council
• Developed innovative community outreach programs.
• Partnered with community organizations to increase awareness of available programs
• Developed non-smoking referral program to maintain long-term patient wellness.

• Managed complex calendar scheduling with focus on proper allocation of executive availability.
• Contributed to smooth business operations by planning and organizing meetings and conferences.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Coordinated travel arrangements by booking airfare, hotel and ground transportation.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Prepared meeting agendas and briefing papers for members of board of directors and executive team.
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Organized and coordinated conferences and monthly meetings.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered central telephone system and directed calls accordingly.
• Resolved customer problems and complaints.
• Responded to inquiries from callers seeking information.
• Managed multiple tasks and met time-sensitive deadlines.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Answered phone promptly and directed incoming calls to correct offices.
• Sorted, received and distributed mail correspondence between departments and personnel.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Scheduled office meetings and client appointments for staff teams.
• General administration duties including use of office equipment such as, printer, scanner and computers.
• Proficient use of software and programs
• Staff training attendance
• Tending to set tasks as directed by management
• Collating and preparing documents for event