Karen Jackson
Adelaide,SA
Summary
Transitioning to a new career focused on skill development and enriching experiences. Previous experience in hospitality and catering, demonstrating strong teamwork and customer service skills. Proven ability to adapt in dynamic environments while maintaining high standards of service.
Overview
8
8
years of professional experience
Work History
Retail Worker
Big W
Seaford, South Australia
11.2018 - Current
- Conducted merchandise audits to ensure stock accuracy and organization.
- Maintained store cleanliness by sweeping, dusting, emptying trash cans, and mopping spills.
- Managed cash register operations using POS system for efficient sales and returns processing.
- Delivered exceptional customer service by resolving inquiries and complaints professionally.
- Supported various departments during peak periods or staffing shortages to maintain operations.
- Fostered a friendly environment to enhance customer loyalty and promote teamwork.
Catering Staff Member
Small Adelaide Catering Company
Adelaide, south Australia
01.2018 - 11.2018
- Supported food preparation by assisting chefs with ingredient preparation and cooking tasks.
- Maintained cleanliness and sanitation standards throughout the event setup and service.
- Collaborated with team members to ensure efficient workflow during high-volume events.
- Monitored food quality and presentation, ensuring adherence to company standards.
- Served beverages, appetizers, entrees, salads, desserts to guests during the event as needed.
- Communicated effectively with other members of the catering staff throughout events to ensure a smooth flow of operations.
Education
Retail Trade
TAFE SA
SASkills
- Team collaboration
- Sanitation compliance
- Food presentation
- Problem solving
- Store maintenance
- Payment processing
- Time management
- Effective communication
- Reliability and punctuality
- Professional appearance
- Multitasking
- Adaptability and resilience
- POS systems
- Retail transaction processing
Timeline
Retail Worker
Big W
11.2018 - Current
Catering Staff Member
Small Adelaide Catering Company
01.2018 - 11.2018
Retail Trade
TAFE SA