Karen Jamieson
Flinders
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Operations professional with comprehensive background in streamlining processes and driving operational excellence. Known for fostering collaborative team environment and consistently achieving organizational objectives. Reliable and adaptable, bringing strong analytical and problem-solving skills to table.
Overview
23
23
years of professional experience
Work History
Administration Supervisor
Chep Australia
07.2012 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Championed continuous improvement initiatives that resulted in streamlined workflows and more efficient operations across the board.
- Trained new staff members on company policies and center expectations.
- Ensured compliance with industry regulations and company policies at all times within the service center operations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Executive Assistant
Ipswich City Council
02.2002 - 06.2011
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Education
Certificate IV in Training And Assessment
MWT Institute
Victoria07-2015
Skills
- Staff training and development
- Document management
- Organizational leadership
- Critical thinking
- Recordkeeping and reporting
- Developing policies and procedures
- Project management
- Event planning
- Budget administration
- Travel coordination
- Attention to detail
- Excellent communication
Timeline
Administration Supervisor
Chep Australia
07.2012 - Current
Executive Assistant
Ipswich City Council
02.2002 - 06.2011
Certificate IV in Training And Assessment
MWT Institute
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