Summary
Overview
Work History
Education
Skills
Qualificationsandtraining
Careerachievements
Keyskillsandattributes
Timeline
Generic

Glenn Dixon

NORTH RICHMOND,NSW

Summary

Dedicated and highly organised professional, currently employed with CNH Industries at North St Marys as a Warehouse Operative Level 2. Previously employed with Hitachi Transport System (Australia Pty Ltd) Horsley Park as a Picker/Packer and Forklift driver through Hoban Recruitment. Prior to this, I was employed with the Australian Federal Police with more than 20 years’ experience within this organisation, and 7 years’ experience with the Royal Australian Army. I have developed skills and knowledge in a broad range of areas, including leadership, operations and people management. Strong problem solving and decision-making skills with the ability to develop and implement effective action plans. I consider myself as a result driven, self-motivated, and resourceful person with a successful track record. I have always been a highly organised and motivated individual; I have proven skills in getting the job done in a timely and efficient manner. Keen to find a challenging position within a successful and dynamic organisation where I will be able to continue to develop my skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Warehouse Operative Level 2

CNH Industrial
03.2022 - Current
  • Understanding and operational knowledge of CNH computer systems
  • Ability to work in various warehouse operations
  • Picking, consolidation, packing and consigning
  • Unloading, staging, receipt, picking, consolidation, packing, put away and consigning of freight
  • RF Scanner functions
  • Printing of labels
  • Cycle counts
  • Physical movements and relocation
  • Container and truck unloading
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participates in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.

Picker/Packer/Forklift Driver

Hoban Recruitment - Hitachi Transport System Australia
05.2021 - 03.2022
  • Basic RF Scanning knowledge and pallet jack experience
  • Unloading, loading trucks and containers ensuring proper handling of fragile items to minimize breakage or damage.
  • Pallet stacking, wrapping and also stocktaking
  • Printed labels, packaged boxes, and loaded onto pallets for delivery.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.

AFP Band 6 Protective Service Sergeant – Team Leader

Australian Federal Police
03.2018 - 03.2021
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Assisted in recruitment to build team of top performers.

AFP Band 4 Protective Service Officer – Patrol Supervisor

Australian Federal Police
04.2012 - 03.2018
  • Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
  • Provided exceptional customer support, leading to increased client retention and loyalty.
  • Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
  • Played a critical role in retaining valuable customers through proactive relationship management efforts.
  • Developed and maintained strong relationships with key clients, fostering long-term partnerships.
  • Coordinated closely with other departments to resolve complex client issues while maintaining professionalism at all times.
  • Evaluated employee performance regularly, providing constructive feedback and coaching as needed.

AFP Air Security Officer

Australian Federal Police
12.2001 - 04.2012
  • Provide threat deterrence and public reassurance to air travellers
  • Discreet anti-hijacking capability for Australian civil aviation onboard aircrafts
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Responded quickly to incidents and assessed active situations for security concerns.

AFP PS01 Protective Service Officer Counter Terrorism

Australian Federal Police
10.2000 - 12.2001
  • Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
  • Provided exceptional customer support, leading to increased client retention and loyalty.
  • Provide high visibility protective security.
  • First response capability for Australian Commonwealth interest at stations and operations across Australia.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorised visitors.

Education

School Certificate -

Beacon Hill High School
Beacon Hill, NSW
12.1984

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Ability to work independently
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Critical Thinking
  • Excellent communication skills
  • People management
  • Leadership
  • Problem-solving and analytical skills
  • Physical fitness
  • Order picking and packing
  • Pallet Jack operation
  • Forklift LF counter balance operation
  • Loading, unloading of trucks and containers

Qualificationsandtraining

  • National WHS General Construction Induction Training – White Card, Present
  • LF Forklift Licence – National High Risk Work Licence, 04/21 - 04/26
  • Traffic Controller and Implement Traffic Control Plans – Safe Work NSW Traffic Control Work Training Card
  • Elevated Working Platform (under 11 metres) – Scissor Lift, Vertical Lift and Boom Lift, 04/21 - 04/26
  • Elevated Working Platform (over 11 metres) – High Risk Work Licence, 04/21 - 04/26
  • First Aid Certificate, 02/23 - 02/26
  • Certificate IV Security and Response

Careerachievements

  • Defence Force Service Medal, 2020
  • Australian National Medal, 2015
  • Australian Police Service Medal, 2013
  • Police Overseas Service Medal – RAMSI Mission, 2009
  • Certificate of Appreciation – New South Wales Police, 1994

Keyskillsandattributes

  • Ability to work independently or in a team environment.
  • Excellent communication and interpersonal skills as well as people management abilities.
  • Able to display leadership while working collaboratively within a team environment.
  • Strong analytical and problem-solving skills, including the ability to make decisions.
  • Committed to workplace health and safety, Equal Employment Opportunity (EEO) and diversity inclusiveness.
  • Ability to develop and implement effective action plans.
  • Physically fit.
  • Current New South Wales drivers’ licences and reliable car – ability to drive a manual vehicle.
  • Order picking and put away.
  • Packaging.
  • Warehouse experience.
  • Team Management.
  • Pallet Jack.
  • Forklift LF counter balance.
  • Loading and unloading of trucks and containers.

Timeline

Warehouse Operative Level 2

CNH Industrial
03.2022 - Current

Picker/Packer/Forklift Driver

Hoban Recruitment - Hitachi Transport System Australia
05.2021 - 03.2022

AFP Band 6 Protective Service Sergeant – Team Leader

Australian Federal Police
03.2018 - 03.2021

AFP Band 4 Protective Service Officer – Patrol Supervisor

Australian Federal Police
04.2012 - 03.2018

AFP Air Security Officer

Australian Federal Police
12.2001 - 04.2012

AFP PS01 Protective Service Officer Counter Terrorism

Australian Federal Police
10.2000 - 12.2001

School Certificate -

Beacon Hill High School
Glenn Dixon