Karen Moore

• Receiving and stored deliveries of large number of stock as well as stocking shelves/fridges and managing
• Spoilage, turnovers and inventory of stock and goods
• Health and safety
• Running the store while the store manager is not in store
• Food preparation, cooking and using an industrial oven
• Training new Deli team and SWP online training learning modules
• Reporting discrepancies and problems to the supervisor
• Stocking shelves with merchandise
• Stock takes every month
• And store stock takes
• Answering queries from customers and assisting them to find the goods and products they're looking for
• Cooking and food preparation
• Answering queries from customers
• Running the meat department
• Passing 10 audits no findings and Jasol
• Working remotely
• Works well at other stores
• Ensured cleanliness and sanitation of deli area, equipment, and supplies.
• Supervised deli staff to ensure efficient customer service.
• Trained new employees on proper food handling techniques and safety regulations.

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• Ordered necessary deli supplies to maintain stock levels.
• Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.
• Monitored daily sales reports to maximize profitability.
• Maintained accurate records of inventory and product ordering cycles.
• Resolved customer complaints in a professional manner.
• Created promotional displays to attract customers to the deli section.
• Analyzed data from customer surveys to identify areas for improvement in service or product selection.
• Established policies and procedures for the safe storage and rotation of food products.
• Provided guidance and mentorship to team members on how best to serve customers' needs.
• Addressed employee performance issues promptly while also providing feedback and coaching as needed.
• Organized special events such as tastings or cooking demonstrations at the store level.
• Managed daily operations of the deli including staffing, scheduling, merchandising.
• Collaborated with other departments within the store to ensure smooth operations.
• Promoted safe working conditions by monitoring safety procedures and equipment.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Monitored temperatures of prepared food and cold-storage areas.
• Cleaned and sanitized kitchen equipment, utensils and work stations.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.

• Rosters, managing staff members day to day running the store alarming store and safe
• Ordering new stock, stock rotation checking for OOC stock
• Stock takes, printing new promo tickets and updating barcode of new stock
• Cash handling and banking
• Building displays and rep promo competitions
• Answering queries from customers and assisting them to find the goods and products they're looking for
• Customer service
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Monitored inventory levels and placed orders to restock shelves.
• Developed strategies to maximize sales and profitability.
• Established customer service standards and monitored staff compliance.
• Resolved customer complaints in a timely manner.

• Food preparation, cooking and using an industrial oven
• Training new Deli staff and dealing with negative reports and other 2IC duties
• Reporting discrepancies and problems to the supervisor
• Stocking shelves with merchandise
• Stock take and gap scans

• Answering queries from customers and assisting them to find the goods and products they're looking for
• Cooking and food preparation
• Open and closing the Deli department

• Cash management and bookkeeping
• Customer service
• Stock ordering and Management
• Purchasing and selling stock

• Food preparation and cooking, as well as slicing cold meats
• Operate cash registers and accept payment
• Restocking shelves and counter service
• Cleaning throughout the day and at the end before closing

• Responsible for staff management and training
• Cash handling and opening/closing store independently
• Cooking and cleaning ovens
• Ordering and managing stock
• Open the store set alarms and safe