Karen Neverov
Albany Creek,QLD
Summary
Accomplished Business Owner and Manager with over 30 years in personal services industry. Delivered exceptional customer service and operational management through effective communication and adherence to structured processes. Focused on achieving community-oriented outcomes by enhancing client service, organization, compliance, and problem-solving capabilities.
Overview
16
16
years of professional experience
Work History
Barber
Owner/Operator
Northern Brisbane, QLD
01.2010 - Current
- Provided precision haircuts and grooming services to diverse clientele.
- Used razors to shave beards or neck and temple contours.
- Trained new barbers on techniques and customer service standards to ensure service quality.
- Built strong relationships with clients through effective communication and service.
- Established loyal clientele through relationship-building and excellent customer service.
- Provided excellent customer service by responding quickly to inquiries or complaints.
- Collaborated with fellow barbers to efficiently manage high customer volume.
- Stayed updated on industry trends to offer modern styles and services.
- Ensured compliance with health and safety regulations in the barbershop environment.
Education
Senior Certificjate -
Kingston State College
Kingston, QLD01-1994
Skills
- Appointment scheduling
- Client relations
- Health compliance standards
- Effective communication
- Time management
- Business administration
- Business management
- Cleaning and sanitation
- Self-motivated
- Training others
- Team collaboration
- Creative hairstyling
- Clipper techniques
- Equipment maintenance
- Blow-drying techniques
- Opening and closing procedures
Timeline
Barber
Owner/Operator
01.2010 - Current
Senior Certificjate -
Kingston State College