Karen Nicholson
Fraser Rise,VIC
Summary
Experienced in providing administrative support in healthcare settings, with a focus on strong organizational skills, effective communication, and task prioritization in fast-paced environments. Proficient in data entry, appointment coordination, and patient liaison duties to maintain operational efficiency. Known for bringing flexibility, professionalism, and a compassionate demeanor to enhance team collaboration and overall success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Ward Clerk/Theatre bookings
Western Private Hospital
01.2015 - Current
- Nurse’s station Receptionist
- Answering Telephone
- Appointment Setting
- Data Entry of patient information
- Liaising daily with patients and doctors
- Compiling patient history
- Allocating patients beds
- Bookings for theatre cases
- Theatre reception duties
- Prosthetic sheets
- Entering operation reports
- Allocation of theatre sessions
Medical Receptionist
Taylors Hill Medical Clinic
01.2017 - 01.2019
- Answering Telephone
- Booking appointments
- Cleaning of the medical centre
- Using Medical Director and Pracsoft system
- Scanning
- General medical reception duties
Ward Clerk
Essendon Private Hospital
01.2012 - 01.2015
- Nurse’s station Receptionist
- Answering Telephone
- Appointment Setting
- Data Entry of patient information
- Liaising daily with patients and doctors
- Escorting patients to appointments (when required)
- Making patient histories
- Filing patient histories
Retail Assistant
The Shoe Gallery
01.2008 - 01.2012
- Open and closing
- Banking
- Handling customer complaints
- Rosters
- Customer service
- Cashing up at the end of night
- Merchandising
- Stock Managing
Retail Assistant
The Shoe Gallery
01.2007 - 01.2008
- Customer service
- Money handling
- Cleaning
Receptionist
Boral Concrete
01.2006 - 01.2007
- Filing
- Answering phones
- Data Entry
- Assisting with enquires
Sales Assistant
Bakers Delight
01.2003 - 01.2004
- Customer service
- Money handling
- Cleaning
Education
Completed year 10 -
McGuire College
Shepparton, VIC01.2004
Completed year 11 - undefined
Goulburn Valley Ovens Tafe
01.2005
Skills
- Flexible
- Strong organization
- Considerate
- Compassionate
- Trustworthy
- Ability to work autonomously
- Quick learner
- Polite
- Enthusiastic
Certification
- Medical Administration Certificate
- Cert 2 in Business Administration
- Cert 2 in Retail
- Cert 4 in Retail Management
Timeline
Medical Receptionist
Taylors Hill Medical Clinic
01.2017 - 01.2019
Ward Clerk/Theatre bookings
Western Private Hospital
01.2015 - Current
Ward Clerk
Essendon Private Hospital
01.2012 - 01.2015
Retail Assistant
The Shoe Gallery
01.2008 - 01.2012
Retail Assistant
The Shoe Gallery
01.2007 - 01.2008
Receptionist
Boral Concrete
01.2006 - 01.2007
Sales Assistant
Bakers Delight
01.2003 - 01.2004
Completed year 11 - undefined
Goulburn Valley Ovens Tafe
Completed year 10 -
McGuire College
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