Shelby PAROZ
GRACEMERE,QLD
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Family Business
Takeaway Shop
08.2020 - Current
- Assist in cooking and maintaining high food quality
- Customer service
- Cash handling and banking
- Ensuring the business is maintained in a high cleanliness and work prep areas maintained
- Restocking of product
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Crew Trainer
McDonald's Restaurant
08.2020 - Current
- Mentored junior employees to improve performance, food safety, and customer service.
- Taught new team members correct procedures for all areas of operations.
- Established and maintained quality control standards.
- Set positive example for team members by providing high-quality, efficient service.
- Implemented updated safety protocols, resulting in safer workplace for all employees.
- Mentored new hires, helping them acclimate to company culture quickly and efficiently.
- Enhanced team efficiency by conducting thorough crew member training sessions.
- Maintained current knowledge of all team position requirements.
- Trained other employees in customer service, food safety, and performance requirements.
Family Business
Real Estate
09.2018 - Current
- Helped take phone messages and passed onto correct person.
- Drafted reports and documents for property manager and sales people.
- Worked well in team setting, providing support and guidance.
- Assist in maintenance of properties when required
- Self-motivated, with strong sense of personal responsibility.
Education
High School Diploma -
The Cathedral College
Rockhampton, QLD12.2023
Skills
- Budget Development
- Strategic Planning
- Needs Assessment
- Data Confidentiality
Sports
QLD Capricorn Representation 2021 Selected for Capricorn Soccer team
Currently play Rugby Union
Played Rugby League
References
COLIN OTTO GRACEMERE MCDONALDS
PERSONAL REFERENCE WORK REFERENCE
REGIONAL MANAGER WATCO WORK REFERENCE
PH 0420 0420 991 803 PH 07 4933 3530
Timeline
Family Business
Takeaway Shop
08.2020 - Current
Crew Trainer
McDonald's Restaurant
08.2020 - Current
Family Business
Real Estate
09.2018 - Current
High School Diploma -
The Cathedral College
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