Summary
Overview
Work History
Education
Skills
Accomplishments
Boardmemberships
Certification
Lifeline Volunteer
Timeline
Generic

Karen Pollard

Sutton,Australia

Summary

Dynamic and results-driven executive with extensive experience in early childhood education and care, community services, and community development. People-focused and strategic leader skilled in building strong stakeholder relationships, driving financial sustainability, and achieving operational excellence. Committed to empowering teams through trust and investment in their career growth. Adept at making key decisions, managing complex programs, and collaborating with cross-functional teams to achieve organizational goals and deliver impactful results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Executive Director-Community Services

Community Services#1
11.2023 - Current
  • Strategic Executive Director managing multiple portfolios including Early Childhood Education, Out of Hospital Care, CATS, Community Development and Social Impact
  • 152 direct and indirect reports across the portfolios
  • I am a dynamic and visionary leader responsible for overseeing the strategic direction and operational management of various community programs and services
  • With a strong background in Early Childhood Education through service delivery and community development, I play a pivotal role in fostering positive relationships with stakeholders, donors, and community partners
  • I lead a dedicated team, ensuring the delivery of high-impact initiatives that address the unique needs of the community
  • I excel at strategic planning, resource management, and a passion for community engagement to drive positive change and enhance the overall well-being of the client served by the organisation

Board Member

Throsby School
02.2022 - Current
  • Community member for Throsby School Board, supporting and developing the strategic vision for a new school in the ACT

Member

Children’s First Alliance
10.2020 - Current
  • The ACT Children First Alliance is a network of longstanding not-for-profit providers of children’s services in the Australian Capital Territory
  • The Alliance was established to develop and communicate a shared vision for early childhood education and care (ECEC) in the ACT and to ensure that all children have access to ECEC

Executive Director Children's Services

Community Services#1
10.2020 - 11.2023
  • Experienced children's services area manager with multi site experience, specialising in change management
  • Passionate about building the competency of teams, invested in people and their individual and team capacity
  • Committed to the culture of teams and common goals
  • Selected Accomplishments: Development and implementation of ‘Core Business Skills’ training package for early education and care directors and assistant directors
  • Relationship manager DESE-Trainees for Childcare program Development of Capability Standards Early Education & Care
  • 2021 Policy roadmap, develop a framework for structure review of all policies and procedures across 6 Early Education and Care centre and 2 Out of School Hours Care programs

Area Manager

Affinity Education
09.2017 - 09.2020
  • My role as an Area Manager had me overseeing and supporting the operation of 10 Long Day care centres across ACT and NSW
  • I led a team of over 220 indirect reports which include, Centre managers, Assistant managers, Admin staff, Cooks, ECT’s, Room leaders and assisting educators
  • Accountable for all day-to-day operational activities of each centre, with a focus around providing high Quality care for the 1000 children and families that frequent the centres
  • My accountabilities are also to ensure that each centre is running at its highest productivity possible

Education

Diploma - Early Education & Care

Canberra Institute of Technology
Canberra, ACT

Board Member -

Throsby School
Canberra, ACT
09.2024

Children’s First Alliance-Member -

ACT Children First Alliance
Canberra, ACT
09.2024

Bid Accelerator -

Bid Academy
Canberra, ACT
09.2022

Skills

  • Strategic Leadership and Vision
  • Financial Planning and Management
  • Business growth and sustainability
  • Stakeholder Engagement and Relations
  • Communication Skills
  • Cross Functional Team Collaboration
  • Effective Decision Making
  • Operational Excellence
  • Social Impact

Accomplishments

  • Development and implementation of ‘Core Business Skills’ training package for early education and care directors and assistant directors.
  • Relationship manager DESE-Trainees for Childcare program Development of Capability Standards Early Education & Care.
  • 2021 Policy roadmap, develop a framework for structure review of all policies and procedures across 6 Early Education and Care centre and 2 Out of School Hours Care programs.

Boardmemberships

  • Board Member, Throsby School, Canberra, ACT, 02/01/22, Ongoing, Community member for Throsby School Board, supporting and developing the strategic vision for a new school in the ACT.
  • Member, Children’s First Alliance, Canberra, ACT, 10/01/20, Current, The ACT Children First Alliance is a network of longstanding not-for-profit providers of children’s services in the Australian Capital Territory. The Alliance was established to develop and communicate a shared vision for early childhood education and care (ECEC) in the ACT and to ensure that all children have access to ECEC.

Certification

Bid Accelerator, Bid Academy 2022

AIFPL Membership

Australian Institute of For-Purpose Leaders

ATCOSS Member

Lifeline Volunteer

As a dedicated volunteer, I have always been driven by a passion for supporting others and contributing to the wellbeing of my community. My volunteer work has allowed me to engage with various organisations, including Lifeline, where I've been involved in initiatives like the Lifeline Bookfair. Volunteering has given me the opportunity to make a positive impact, connect with like-minded individuals, and support essential services that provide help to those in crisis. It’s deeply rewarding to know that my efforts, no matter how small, play a part in making a difference in people’s lives.

Timeline

Executive Director-Community Services

Community Services#1
11.2023 - Current

Board Member

Throsby School
02.2022 - Current

Member

Children’s First Alliance
10.2020 - Current

Executive Director Children's Services

Community Services#1
10.2020 - 11.2023

Area Manager

Affinity Education
09.2017 - 09.2020

Diploma - Early Education & Care

Canberra Institute of Technology

Board Member -

Throsby School

Children’s First Alliance-Member -

ACT Children First Alliance

Bid Accelerator -

Bid Academy
Karen Pollard