Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Karen Pratt

MOUNT PERRY,Yes

Summary

Dynamic CEO with a proven track record at Country Kare, driving substantial business growth through strategic visioning and operational excellence. Expert in negotiation and talent development, I fostered a performance-oriented culture, enhancing employee engagement and brand reputation while pioneering corporate social responsibility initiatives. Committed to innovation and client relationship building.

Overview

16
16
years of professional experience

Work History

CEO

Country Kare
02.2021 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Nurtured key strategic partnerships that resulted in enhanced product offerings and expanded customer base.
  • Pioneered corporate social responsibility initiatives, significantly impacting community development and sustainability.
  • Bolstered employee engagement and reduced turnover by introducing progressive workplace policies and benefits.
  • Championed data-driven decision-making culture, enhancing business intelligence and strategic planning capabilities.
  • Managed financial, operational and human resources to optimize business performance.
  • Represented organization at industry conferences and events.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.

Support Worker

LPS
01.2019 - 01.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
  • Developed strong rapport with clients, which facilitated more effective support and guidance.
  • Improved client independence with structured life skills training.
  • Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
  • Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.

Support Worker

GSS
04.2009 - 03.2019
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Provided crisis intervention when necessary, maintaining client safety and stability.
  • Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
  • Conducted regular assessments of client needs, adjusting support plans to better serve them.
  • Advocated for client rights and needs within broader social services system, ensuring their voices were heard and acted upon.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.
  • Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
  • Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
  • Improved client independence with structured life skills training.
  • Developed strong rapport with clients, which facilitated more effective support and guidance.

Education

No Degree - Certification 111 in Disability And Age Care

Impact
Queensland Australia
01-2007

Certificate in Business Administration - All Business Orientated

University of Queensland
Brisbane, QLD
04-1998

Bachelor of Civil Enginering - Design Drafting

JCU
Queensland Australia
09-1985

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Crisis management
  • Financial acumen
  • Corporate governance
  • Executive presence
  • Talent development
  • Innovation management
  • Inspirational leadership
  • Client relationship building
  • Negotiation
  • Relationship and team building
  • Leadership and people development
  • Client engagement
  • People and culture
  • Operations management
  • Business development
  • Employee motivation and performance
  • Management team leadership
  • Business administration
  • Goal setting
  • Analytical and critical thinker
  • Project management
  • MIssion and vision
  • Business planning
  • Executive leadership
  • Budget planning
  • Operational efficiency
  • Account management
  • Staff management
  • Policies and procedures

Interests

  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Knitting and Crocheting
  • Cooking
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Documenting and sharing travel experiences
  • Graphic Design
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Stand-up Paddleboarding (SUP)
  • Outdoor Recreation
  • I participate in low-impact exercises to strengthen core muscles
  • I like looking at the stars and learning about constellations
  • Music
  • Watching Movies and TV Shows
  • Baking
  • Getting involved in local advocacy groups to promote positive change in the community
  • Participating in cooking contests and challenges to showcase culinary skills and creativity
  • Pilates
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • I participate in a variety of outdoor recreational activities
  • Reading
  • Crafting and DIY Projects
  • Food Tourism
  • Surfing
  • Digital Art and Animation
  • Interior Design
  • Swimming

Timeline

CEO

Country Kare
02.2021 - Current

Support Worker

LPS
01.2019 - 01.2021

Support Worker

GSS
04.2009 - 03.2019

No Degree - Certification 111 in Disability And Age Care

Impact

Certificate in Business Administration - All Business Orientated

University of Queensland

Bachelor of Civil Enginering - Design Drafting

JCU

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Karen Pratt