Summary
Overview
Work History
Education
Skills
Certification
Interests
Software
Timeline
Generic
Karen Shannon

Karen Shannon

Belgrave

Summary

Dynamic and results-oriented professional with extensive experience in financial management and operational leadership roles at JBS Hospitality and IFAS Group. Excelled in payroll processing, tax preparation, and bank reconciliation, alongside fostering strong client and vendor relationships. Demonstrated proficiency in MS Office and social media, significantly contributing to my own business growth and operational efficiency.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Executive Assistant

JBS Hospitality
09.2015 - 04.2021
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Facilitated training and onboarding for incoming office staff.
  • Handled confidential and sensitive information with discretion and tact.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.

Operations Manager

JBS Hospitality
01.2007 - 04.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Delivered prompt payment for event vendors, venues, staff and transportation providers.
  • Utilized job-related software to create standard guidelines, calendars and budgets for each event.

Company Director

Balloon Girl Co
04.2020 - Current
  • Founded and developed Balloon Girl Co, a thriving event and balloon styling business during covid.
  • Designed and executed customized balloon installations for a wide range of events, including weddings, corporate functions, and private parties.
  • Managed all aspects of business operations, including budgeting, inventory management, social media etc.
  • Cultivated strong relationships with vendors, clients, and event planners, resulting in repeat business and referrals that contributed to a robust client base.

Bookkeeper

IFAS Group
03.2020 - Current
  • Completed payroll for employees and maintained detailed records of procedures.
  • Completed tax forms in compliance with legal regulations.
  • Reconciled and corrected issues with financial records.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments.
  • Reconciled company bank, credit card and line of credit accounts investigating and resolving discrepancies to keep accounts audit-ready.
  • Effectively communicated with clients about payment needs and kept updated detailed and accurate ledgers.

Education

Certificate IV in Accounting & Bookkeeping - Accounting

Chisholm Institute
Melbourne, VIC
01-2021

Diploma of Management -

MEGT
Melbourne, VIC
01-2010

Certificate Iv in Hospitality Management - Hospitality

MEGT
Melbourne, VIC
01-2007

Skills

  • Payroll processing
  • Tax preparation
  • Bank reconciliation
  • A/P and A/R
  • Bookkeeping
  • MS office expert
  • Accounting and bookkeeping
  • Proficiency in social media
  • IT Proficient/ Technical support

Certification

  • Working with children's certificate
  • Police check available upon request

Interests

  • Gym Workouts
  • Trail Running
  • Graphic Design
  • Crafting and DIY Projects

Software

MS Office

Office 365

Canva

Xero

Apple & PC

MYOB

Timeline

Company Director

Balloon Girl Co
04.2020 - Current

Bookkeeper

IFAS Group
03.2020 - Current

Executive Assistant

JBS Hospitality
09.2015 - 04.2021

Operations Manager

JBS Hospitality
01.2007 - 04.2021

Certificate IV in Accounting & Bookkeeping - Accounting

Chisholm Institute

Diploma of Management -

MEGT

Certificate Iv in Hospitality Management - Hospitality

MEGT
Karen Shannon