Summary
Overview
Work History
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

KAREN SHERIDAN

Perth

Summary

An organized and motivated individual, devoted to giving every customer a positive and memorable experience. I am seeking entry-level opportunities to enhance my abilities while contributing to the company's growth. I am an experienced and dependable general worker, with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, problem solving and maintaining a clean and organized workspace. Safety-conscious, with a strong work ethic, and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Helping Solutions
05.2021 - Current
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Organized recreational and educational activities for clients according to individual needs.
  • Encouraged independence by teaching skills needed for everyday life.
  • Transported clients to appointments, social events, and other activities as needed.
  • Provided emotional support to individuals with physical or mental disabilities.

Cleaner

Absolute Domestics
01.2013 - 08.2020
  • Notified managers of repair needs or additions to building operating systems.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.

Receptionist/Clerk

O'Brien Glass With Care
Perth
11.2006 - 03.2011
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Handled cash payments from customers in accordance with company procedures.
  • Greeted visitors and provided them with information about the company's services.
  • Ensured that all customer complaints were addressed in a timely fashion.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

Project Administrator

Kellogg Joint Venture
  • Provided administrative support to the Project Manager including scheduling meetings, taking notes.
  • Prepared presentations related to ongoing projects for senior management review.
  • Organized team meetings, catering, and ensured timely delivery of deliverables from each team member.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Understudy for the Project Risk Analyst
  • Onboarding new starters, travel and accommodation
  • Completed day-to-day duties accurately and efficiently.

Skills

  • Activity coordination and risk assessment
  • Customer service
  • Effective communication, conflict resolution, and positive reinforcement
  • Flexibility, empathy, and patience
  • First aid and CPR
  • Scrutineering and collating absentee votes
  • Computer skills

Affiliations

  • 1992 - 2020 Volunteer worker for Mission Australia, Salvation Army and Quadriplegic Centre
  • 2008 - 2010 Secretary for Western Australian Masters Squash Committee

Accomplishments

  • Nominated for RAP (Respect Accountability Program) AWARD in supporting work colleague
  • Received O'Brien Award for Customer service feedback

Certification

  • 2025 Provide First Aid (HLTAID010)
  • 2025 CPR (HLTAID009)
  • 2025 Basic Emergency Life Support (HLTAID011)
  • Manual Handling
  • Certificate 3 Individual Support Home & Community
  • Word Intermediate
  • Medical Reception Techniques - SJOG
  • Practical Medical Terminology - SJOG
  • Associate Diploma Hospitality Management

Timeline

Disability Support Worker

Helping Solutions
05.2021 - Current

Cleaner

Absolute Domestics
01.2013 - 08.2020

Receptionist/Clerk

O'Brien Glass With Care
11.2006 - 03.2011

Project Administrator

Kellogg Joint Venture

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KAREN SHERIDAN