Summary
Overview
Work History
Education
Skills
References
Accomplishments
Personal Information
Languages
Affiliations
Certification
References
Timeline
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Karen Smyth

Karen Smyth

Jolimont,Australia

Summary

Versatile, and results-driven professional with strong managerial, hospitality, and hands-on trade experience across dynamic industries, teams, oversee daily operations, manage logistics, and maintain compliance with safety protocols, ensuring efficiency and excellence in service delivery. Skilled in site preparation, heavy lifting, tool operation, risk assessment, and problem-solving, with expertise in customer interactions, staff training, and workplace coordination. A proactive and hardworking individual, passionate about continuous learning, and eager to contribute to a fast-paced work environment, bringing dedication, leadership, and a commitment to safety and quality to every role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Conference and Banqueting Manager

The Gateway Hotel (formerly known as The Crowne Plaza Hotel)
Dundalk, Ireland
02.2023 - 03.2025
  • Managed a team of 30 conference and banqueting assistants to ensure efficient operations.
  • Planned and executed various events, including weddings, meeting client expectations.
  • Liaised with clients to finalize event details, ensuring satisfaction with menus and arrangements.
  • Reported directly to hotel general manager on team performance and event outcomes.
  • Handled customer complaints professionally, fostering positive relationships.
  • Oversaw employee training programs, ensuring compliance with HACCP and safety standards.
  • Acted as duty manager, overseeing daily operations across all hotel departments.
  • Created weekly staff rosters, aligning with budgetary constraints.

Labourer / Trade Assistant

Steady Fencing
Dundalk, Ireland
05.2021 - 02.2023
  • Facilitated fencing installation with precise measurements and durable construction.
  • Performed heavy lifting to deliver sand, gravel, and stones to customer residences.
  • Prepared yard and loading areas for daily deliveries, ensuring organized tools and materials.
  • Operated basic tools and machinery with a focus on safety and efficiency.
  • Conducted risk assessments prior to each job, ensuring compliance with safety procedures.
  • Assisted in the loading and unloading of goods from trucks and containers.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Checked off delivered items against purchase orders making sure that correct quantities were received.

Landscape Assistant

ByrneWood
Inniskeen , Co.Monaghan , Ireland
12.2020 - 05.2021
  • Consistently utilized protective equipment to enhance safety during all tasks.
  • Operated power tools for tree removal, branch trimming, and landscaping activities.
  • Shoveled gravel, clay, and stone to accurately place materials for landscaping projects.
  • Swept and collected debris from landscaping and tree maintenance to maintain cleanliness.
  • Executed general maintenance on trees, shrubs, and lawns to promote healthy growth.
  • Contributed to hardscaping projects by laying paving stones and preparing soil.

Barmaid

Cluskey's Bar and Restaurant
Knockbridge, Ireland
10.2019 - 12.2020
  • Part-time/ Full-time

Conference and Banqueting Supervisor

Crowne Plaza Hotel
Dundalk, Ireland
01.2018 - 08.2019
  • Full-time

Conference and Banqueting Porter

Crowne Plaza Hotel
Dundalk, Ireland
11.2016 - 01.2018
  • Part-time/ Full-time

Education

Certificate - Nursing Studies

O'Fiaich Institute of Further Education
Dundalk, Co. Louth
05.2020

Bachelor of Arts Honours Degree -

National University of Ireland Maynooth
Maynooth, Co. Kildare
05.2017

Irish Leaving Certificate -

St. Vincents Secondary School
Dundalk, Co. Louth
06.2016

Skills

  • Full WA Driver's License
  • RSA - SITHFAB021 Responsible Service of Alcohol
  • White Card - CPCWHS1001 WHS Construction Introduction
  • HR-A License Holder - TLI31222, Certificate III in Driving Operations
  • RIIWHS302E: Implement Traffic Management
  • RIIWHS205E: Traffic Control with Stop-Slow Bat
  • RIIWHS201E: Work Safety and Follow WHS Policies and Procedures
  • RIICOM201E: Communicate in the Workplace

References

Available on request.

Accomplishments

  • Received Employee of the Month in December 2016 and June 2017, before becoming the youngest hotel department supervisor in January 2018
  • Completing a self-renovation on a 1970s property at 19 years of age
  • I represented my county playing GAA senior county football
  • Player representative on the board of management

Personal Information

  • Age: 26
  • Nationality: Irish

Languages

English
Native/ Bilingual

Affiliations

  • I am extremely passionate about sports in general, with a strong interest in fitness and regular gym attendance; I competed at both senior and minor levels with my local Gaelic football club
  • I played soccer for the Dundalk Ladies' Football Club
  • Currently joined a GAA club in Perth, WA, Greenwood LGFC

Certification

  • Quality control, risk assessment, team management, staff training, event planning, and coordination
  • Customer liaison and communication, problem solving, and time management
  • Tool maintenance and support, maintenance and repair
  • Excellent communication
  • Task prioritization
  • Attention to detail

References

References available upon request.

Timeline

Conference and Banqueting Manager

The Gateway Hotel (formerly known as The Crowne Plaza Hotel)
02.2023 - 03.2025

Labourer / Trade Assistant

Steady Fencing
05.2021 - 02.2023

Landscape Assistant

ByrneWood
12.2020 - 05.2021

Barmaid

Cluskey's Bar and Restaurant
10.2019 - 12.2020

Conference and Banqueting Supervisor

Crowne Plaza Hotel
01.2018 - 08.2019

Conference and Banqueting Porter

Crowne Plaza Hotel
11.2016 - 01.2018

Certificate - Nursing Studies

O'Fiaich Institute of Further Education

Bachelor of Arts Honours Degree -

National University of Ireland Maynooth

Irish Leaving Certificate -

St. Vincents Secondary School
Karen Smyth