Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Wibberley

South Perth,WA

Summary

To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. Experienced with Microsoft Office. Enjoys working solo and blends into a team with ease. Organized and dependable candidate successful at managing multiple priorities with a positive attitude & strong work ethic.

Overview

26
26
years of professional experience

Work History

Senior Sales Consultant

Elite Choice Real Estate
02.2022 - 02.2024
  • Identified and resolved issues regarding sales and business strategy.
  • Gained customer trust and confidence by demonstrating a composed & professional demeanour.
  • Communicated with clients to understand property needs and preferences.
  • Streamlined communication between all parties involved in transactions, ensuring smooth settlements and satisfied clients.
  • Researched market knowledge and analysed appropriately to provide guidance and advice on best options for clients.

Owner/Director

Goldfields Real Estate
01.2018 - 01.2022
  • Managed day-to-day business operations.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Managed financial aspects of the business, including budgeting, financial reporting, auditing and tax preparation.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Interacted well with customers to build connections and nurture relationships.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Excellent communication skills, both verbal and written.

Sales Consultant Representative

John Matthew & Sons
01.2013 - 01.2018
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Communicated with clients to understand property needs and preferences.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Negotiated favourable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.

Library Officer

City Of Kalgoorlie-Boulder
10.2009 - 12.2012
  • Managed collection development, ensuring the library maintained a diverse range of materials to meet community needs.
  • Organised library catalogue, supplies, equipment and records.
  • Assisted patrons in locating materials and utilising library resources effectively, improving overall satisfaction rates.
  • Responded to numerous reference calls daily, helping patrons with specific information needs.

Real Estate Sales Consultant

Raine & Horne
02.2006 - 01.2008
  • Built strong relationships with fellow real estate professionals, fostering collaboration on shared listings.
  • Boosted sales performance by implementing comprehensive market analysis and targeting specific demographics.
  • Reviewed and executed confidential documents, contracts and disclosures.

General Insurance Consultant

Elders Insurance
01.1998 - 01.2006
  • Conducted thorough policy reviews for existing clients, identifying gaps in coverage and recommending appropriate solutions.
  • Oversaw account management activities including billing inquiries, policy adjustments, and renewals to maintain high levels of client satisfaction.
  • Increased customer satisfaction ratings through timely claims processing and consistent communication with clients.
  • Analysed risk factors to recommend appropriate coverage levels.

Education

Diploma of Property - Real Estate

REISA
Adelaide, SA
05.2008

Cerrtificate IV in Property - Real Estate

REISA
Adelaide
09.2006

Skills

  • Work Coordination
  • Report Preparation
  • Audit reporting
  • Innovation and Creativity
  • Social Perceptiveness
  • Problem-Solving
  • Microsoft Office
  • Flexible and Adaptable
  • Multitasking
  • Attention to Detail
  • Time Management

Timeline

Senior Sales Consultant

Elite Choice Real Estate
02.2022 - 02.2024

Owner/Director

Goldfields Real Estate
01.2018 - 01.2022

Sales Consultant Representative

John Matthew & Sons
01.2013 - 01.2018

Library Officer

City Of Kalgoorlie-Boulder
10.2009 - 12.2012

Real Estate Sales Consultant

Raine & Horne
02.2006 - 01.2008

General Insurance Consultant

Elders Insurance
01.1998 - 01.2006

Diploma of Property - Real Estate

REISA

Cerrtificate IV in Property - Real Estate

REISA
Karen Wibberley