Karen Woodward

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
• Managed a team of employees successfully in fast-paced environment through proactive communication and positive feedback.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

During my time in this store I successfully steered my team through a store refresh. This was a challenging time with a large number of contractors needing time and space in store, needing not only pro-active planning but an ability to plan for the unexpected.

• Assisted the Store Manager in all aspects of the store manager position.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• I started my Aldi career at Salamander Bay as a store assistant before becoming a Trainee Store Manager and then Assistant Store Manager in 2017.