Karen ZHANG
CLOVERDALE,WA
Summary
Dynamic finance professional with proven expertise in bank reconciliation and exceptional internal auditing skills, honed at FORM BUILDING A STATE OF CREATIVITY LTD. Achieved significant improvements in financial reporting efficiency and client satisfaction through innovative account management and strong team collaboration. Excel in leveraging accounting software proficiency and Microsoft Office to enhance cash flow management and data accuracy.
Overview
7
7
years of professional experience
Work History
Accounts Officer
FORM BUILDING A STATE OF CREATIVITY LTD
05.2022 - Current
- Input vendor payments and updated accounts to reflect new balances.
- Ensured timely vendor payments by managing invoice processing and expense tracking systems.
- Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
- Enhanced financial reporting efficiency with thorough account reconciliations and analysis.
- Maintained strict confidentiality of sensitive financial information, ensuring the protection of company assets and maintaining a high level of professional integrity.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Collaborated with team members to develop new internal control measures, increasing overall financial security.
- Checked expenses against budget controls, entered figures and reconciled business accounts to address discrepancies.
- Improved financial accuracy by streamlining accounts payable and receivable processes.
Junior Tax Accountant
ELTAX Accountants
02.2020 - 11.2021
- Continuously expanded professional skills through ongoing training, seminars, and workshops on current tax legislation updates.
- Supported the accounting team during quarterly reviews and annual audits by providing detailed documentation of tax-related transactions.
- Supported senior accountants in resolving complex tax issues, leading to improved client satisfaction.
- Reviewed underlying data provided by other departments to ensure it was complete before incorporating into the calculation of taxable income.
- Developed strong working relationships with clients, resulting in increased retention rates and referrals.
- Provided guidance to clients regarding estimated taxes, payment plans, extensions, or amended returns when necessary.
Sales Manager
Country Classics
09.2017 - 12.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Master of Science - Professional Accounting
University of Tech Sydney
Sydney, NSW08-2017
Skills
- Bank Reconciliation
- Invoice Processing
- Bookkeeping
- Internal Auditing
- Accounting Software Proficiency
- Cash Flow Management
- Account Reconciliation
- Expense Tracking
- Accounts Payable
- Microsoft Office
- Cash Management
- Data Entry
Swimming, badminton and playing instruments
Regarding to my leisure time, I will go to swimming, play badminton and play instruments, like guitar and piano.
They can help me to release my pressure and refresh my brain, and they bring me a lot of fun.
Additional Information
I have completed part of CPA program, and have a plan for CFA in the future.
My result of MBTI is INFJA.
Timeline
Accounts Officer
FORM BUILDING A STATE OF CREATIVITY LTD
05.2022 - Current
Junior Tax Accountant
ELTAX Accountants
02.2020 - 11.2021
Sales Manager
Country Classics
09.2017 - 12.2019
Master of Science - Professional Accounting
University of Tech Sydney
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