Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Zouein

Adelaide

Summary

Professional with experience in frontline roles, prepared to deliver exceptional service and support. Strong emphasis on team collaboration and achieving results, adaptable to changing needs. Skilled in customer interaction, conflict resolution, and multitasking. Reliable and resourceful, known for maintaining high standards and driving positive outcomes.

Overview

5
5
years of professional experience

Work History

Frontline Admin Officer

Royal Adelaide Hospital
02.2025 - Current
  • Customer service
  • Patient record management, appointment setting, insurance processing, and data entry proficiency
  • Appointment and patient file preparation


  • Resolved conflicts professionally, employing conflict management techniques that helped maintain a harmonious working environment.

Pimento Pizzeria
09.2024 - Current
  • Customer service and order management
  • Cash handling/Eftpos
  • Accounting
  • Food Delivery
  • Food preparation and kitchenhand

Internship

SportsUnited
01.2024 - 02.2025
  • Communication
  • Project Managing
  • PowerPoint skills
  • Creating posters and advertisement
  • Negotiating sponsorships and deals
  • Design and develop programs and presentations.
  • Scheduling social media posts

Ballaboosta Halifax
07.2024 - 08.2024
  • Customer service and order management
  • Cash handling/Eftpos

Assistant Manager

Di Strada Pizzeria
10.2020 - 05.2024
  • Customer service and order management
  • Cash handling/Eftpos
  • Accounting
  • Food Delivery
  • Food preparation and kitchenhand

Placement

SportsUnited
04.2023 - 12.2023
  • Communication
  • Project Managing
  • PowerPoint skills
  • Creating posters and advertisement
  • Negotiating sponsorships and deals
  • Design and develop programs and presentations.

Education

Bachelor of Health Science - Public Health

01.2024

High School - undefined

Mitcham Girls High School
01.2020

High School - undefined

College Sainte Famille Française
01.2018

High School - undefined

College de la Sagesse Saint Joseph
01.2008

Skills

  • Ability to solve problems
  • SPSS Data Entry
  • Teamwork and collaboration
  • Customer service
  • Multitasking Abilities
  • Computer skills
  • Understanding customer needs
  • Decision-making
  • Phone etiquette
  • Task prioritisation
  • Medical terminology
  • Complaint resolution

Languages

English
French
Arabic

Timeline

Frontline Admin Officer

Royal Adelaide Hospital
02.2025 - Current

Pimento Pizzeria
09.2024 - Current

Ballaboosta Halifax
07.2024 - 08.2024

Internship

SportsUnited
01.2024 - 02.2025

Placement

SportsUnited
04.2023 - 12.2023

Assistant Manager

Di Strada Pizzeria
10.2020 - 05.2024

High School - undefined

Mitcham Girls High School

High School - undefined

College Sainte Famille Française

High School - undefined

College de la Sagesse Saint Joseph

Bachelor of Health Science - Public Health

Karen Zouein