Karen

Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 20 years. Skilled in appointment scheduling, incoming and outgoing of patients, efficient data entry, high quality confidentiality for patients and colleagues. Provide high level professional customer service and all communication, understanding, empathy and patience with patient/visitor enquiries including, emails, answering phones, good organizational skills, ability to handle multiple projects simultaneously with a good degree of accuracy. Qualified to handle patient documentation and update patient demographics with high level of confidentiality. Dedicated administrative professional with experience in fast-paced office settings. Responsible, punctual and works with little to no supervision.

Willing to participate in maintaining responsibility for my personal and professional development by participating in training and education activities, performance reviews and appraisals in order to continuously improve the high level of professional and customer focused service that can be provided.