Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
Generic

Karena Rata

Kallangur,QLD

Summary

Skilled Disability Support Worker/ Team Leader. 8 years of experience. Exceptional attention to detail, Ability to build positive rapport, inspire trust and guide teams toward achievement of Client goals. Down to earth, friendly & professional. Vaccinated against Covid-19, Holder of yellow & blue card, First Aid & CPR Certification.

Overview

10
10
years of professional experience

Work History

Support Worker

CPL - Choice, Passion, Life
Bribie Island, QLD
02.2019 - 12.2021
  • Administered medications as per policy/ procedures
  • Followed health care plans
  • Housekeeping, Ensured clean and hazard-free home environments.
  • Kept detailed daily records.
  • Incident reporting
  • Provided assistance in daily living activities, Dressing, grooming, Showering and toileting patients.
  • Promoted independence and community access
  • Catheter bag
  • Covid-19 Infection control
  • Peg Feeding
  • Diabetes/ BSL recording
  • Assisted with Client transfers
  • Equipment maintenance

Team Leader

CPL
Maroochydore, QLD
02.2014 - 02.2019
  • Ensured all Clients were treated with respect and dignity at all times
  • Provided guidance and leadership to support workers
  • Monitored & Reviewed Client documentation/ support plans for compliance with requirements and accuracy of information.
  • Completed Monthly Auditing processes ( Financial reconciliations, Medication Charts, Equipment Maintenance, First Aid kit)
  • Oversaw and monitored support to clients
  • Responsible for upkeep of Medication folders, Personal information folders, Client record keeping.
  • Ensured all support workers were following Organizations policy's and procedures
  • Ensured Clients were given opportunity's to access community and actively promoted Client Independence and Client goals.
  • Ensured Client medications and health care plans were being strictly followed by personal care workers
  • Responsible for implementing agendas for group meetings, holding group meetings and producing meeting minutes.
  • Communicated directly with health and community professionals.
  • Delegated tasks as appropriate to Personal care workers to ensure efficient and effective operation of household.
  • Investigated workplace incidents
  • Conducted training shifts to ensure all Personal care workers had information required to support/assist clients in their homes & community.
  • Responsible for upholding rights, privacy and confidentiality of clients and their families.
  • Interviewing and on-boarding of potential job seekers.
  • Produced reports, Client records and ensured they were maintained
  • Monitored implementation of effective risk management strategies to assess and minimize any risks associated with delivery of service.
  • Monitored WH&S and ensured the safety of the Clients home and work environment
  • Preformed Fire evacuations practices and ensured fire equipment, emergency plans were kept up to date.
  • Ensured equipment and supplies were properly maintained for client care and safety. Arranged repairs/maintenance if required.
  • Understanding of budgeting and Client funding
  • Understanding of Rostering system and apply use of salesforce.
  • Actively pursued personal learning and development opportunities and self-identified professional developmental needs. Actively attended Managerial meetings

Disability Personal Care Worker

CPL
Maroochydore, QLD
03.2013 - 02.2014
  • Provided personal care. Showering, toileting, dressing etc
  • Transferred clients safely. Skilled in hoist transfers and manual transferring in accordance with organisations WHS policies and procedures.
  • Provided support and assistance to individuals to enable them to develop in dependency in all aspects of life.
  • Consistently encouraged clients in a positive manner to make their own choices about their lives and lifestyles. Promoted independence.
  • Maintained client safety by ensuring tidy, clean and hazard-free home environments.
  • Produced client records and note keeping.
  • Completed household duties/ washing/cleaning
  • Supported Clients in the community ( Events & Outings)
  • Assisted clients to reach their goals.
  • Experience and knowledge of different types of disability.
  • Safely drove clients to social activities and appointments.
  • Prepared nutritious meals to meet individual dietary needs.
  • Assisted clients with groceries shopping
  • Experience with Epilepsy and administration of midazolam
  • Assisted clients with simple enemas and depository's.
  • Followed health care plans
  • Provided personal care, mealtimes assistance and administered medications.

Child Educator

Good Start Learning Centre
Banksia Beach, Qld
02.2012 - 06.2012
  • Attend to Physical needs of children
  • Assisted team leader and staff with completing daily duties
  • Assisted with indoor and outdoor activity's
  • Prepared play and learning materials for children
  • Assisted with feeding, sleep time and other activities
  • Assisted in implementing consistent routine for children
  • Positively interacted with all children and engaged in physical play and group story reading.
  • Encouraged curiosity, exploration and problem-solving appropriate to children’s development levels.
  • Encouraged children to be understanding of and patient with others.

Information And Referral Service Officer

Bribie Island Neighbourhood Centre
Bellara, QLD
06.2009 - 12.2009

-Provided contact information and advice for a range of services and groups

-Interacted with clients and perform courtesy tasks

-Provided assistance in emergency situations

-Provided professional and friendly reception service

-Booking appointments and taking detailed messages

-General office duties (answering phones, faxing, photocopying etc)

-Housekeeping duties

Education

Statement Of Attainment - First Aid

Australia Wide First Aid
Northlakes

Units Of Competency - Child Services

Tafe Queensland
Caboolture
2012

Certificate 3 - Community Services Work

Bridgeworks
Caboolture
2010

Skills

  • Able to work and remain calm under high level of pressure
  • Great listener
  • Caring, Respectful & Kind
  • Experienced Personal care giver
  • Leadership & team building skills
  • Service Documentation and Recordkeeping

Interests

Disability, Human rights, Child welfare.

References

Tyneille Caverly

CPL Service Facilitator

Ph: 0413201089


Shaye Cornett

CPL Service Facilitator

Ph: 0459 874 765


Carissa Powell

CPL Team Leader

Ph:0422 618 420


Jessica Jackson

CPL Service Facilitator

Ph: 0402258477

Timeline

Support Worker

CPL - Choice, Passion, Life
02.2019 - 12.2021

Team Leader

CPL
02.2014 - 02.2019

Disability Personal Care Worker

CPL
03.2013 - 02.2014

Child Educator

Good Start Learning Centre
02.2012 - 06.2012

Information And Referral Service Officer

Bribie Island Neighbourhood Centre
06.2009 - 12.2009

Statement Of Attainment - First Aid

Australia Wide First Aid

Units Of Competency - Child Services

Tafe Queensland

Certificate 3 - Community Services Work

Bridgeworks
Karena Rata