Karen Daniela Baez
Prospect,SA
Summary
As a motivated marketing student at Torrens University Australia, I am passionate about digital marketing, skilled in newsletter creation, and proficient in creative tools like Procreate and Canva. Also possess knowledge in Excel, Mailchimp, Publisher, Google Ads, and Meta Ads. With a natural aptitude for communication, networking, and relationship building, I'm dedicated to helping others. I approach opportunities with proactivity, enthusiasm, honesty, and strong ethical values. Ready to embark on an internship to apply my skills, learn, and contribute to the field of marketing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Junior Email Marketing
Bean Bar
01.2023 - Current
- Collaborate with Bean Bar Marketing team to develop personalised email content creating a community within the loyal customers.
- Created and distributed surveys for data collection and analysis within the Bean Bar Community.
- Implemented creative designs, creating a monthly newsletter with deals and promotions currently running within the Bean Bar Stores.
- Assisted to create email templates with Mailchimp, ensuring consisting branding across all email communications.
Social Media Volunteer
Cumbia Bar & Kitchen.
04.2022 - 06.2023
- Conducted updates to social media profiles to boost company online presence.
- Wrote engaging and successful in site marketing.
- Researched and evaluated potential new markets and products.
- Created customized marketing materials to increase product awareness.
- Utilized specialized software to capture and process data.
Customer Service Associate
Amazon
03.2018 - 07.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
Education
Bachelor of Business - Marketing
Torrens University Australia
Adelaide, SA05.2024
Skills
- Excellent communication skills, both written and verbal
- Initiative and leadership skills, willing to work with a team to achieve the company's objectives
- Strong attention to detail focusing and allocating time to review the job
- Highly knowledgeable on Canva, using the platform to create content for either social media or School Projects
- Great Skills in Excel and IT
- Excellent capacity to retain new information and learn new skills
- Proficient on Social Media Targeting and Communication
- Fluent in English
- Native in Spanish
Certification
- Excel for Creative Projects and Small Business- Domestika, 2023.
- The Canva Course - Udemy, 2023.
- Cartoon Style Character Portrait, Procreate - Domestika 2023.
- Meta Social Media Marketing - Coursera, 2023.
Timeline
Junior Email Marketing
Bean Bar
01.2023 - Current
Social Media Volunteer
Cumbia Bar & Kitchen.
04.2022 - 06.2023
Customer Service Associate
Amazon
03.2018 - 07.2019
Bachelor of Business - Marketing
Torrens University Australia
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