Karen Dayana Parra Lopez
Adelaide,SOUTH AUSTRALIA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Town Hall Bogotá Colombia
07.2020 - 01.2022
Fulfilling the functions in the District Department of Service Quality, supporting the attention and addressing of the PQRS of the citizens corresponding to Bogotá listens to you and SIGA, as well as the management of SIGA and the consolidation of data that allow due process at the address.
Help Desk Manager
Unit For Comprehensive Care And Reparation
02.2020 - 06.2020
In the area of assistance, care and comprehensive reparation for the victims of the internal armed conflict.
Contractor
Town Hall Bogotá
06.2019 - 11.2019
In order to provide management support services, for the collection and consolidation of information from the different public and private entities and District Secretariats, which allow the preparation of studies of interest to the General Secretariat of the Mayor's Office of Bogotá DC.
Contractor
Incontacto
03.2017 - 03.2019
Performed functions of data entry and coordinator of events carried out by the company
Education
International Relations And Political Studies - International Relations And Political Studies
University Militar Nueva Granada
Bogotá Colombia09.2019
No Degree - Project Management And International Cooperation
University Militar Nueva Granda
Bogotá Colombia07.2019
No Degree - Commitment To The Organization, Teamwork
School of Economic, Social And Management Thought
Bogotá Colombia02.2018
Skills
I have knowledge in managing district and national entities, in approaches to citizen service, alliances between government agencies and the public agenda
I am a person with a high sense of responsibility, with ease of adaptation to different work scenarios and the ability to work in a team I am dynamic and efficient to achieve the goals and objectives set by the entity
Languages
Spanish
Elementary
English
Elementary
Timeline
Administrative Assistant
Town Hall Bogotá Colombia
07.2020 - 01.2022
Help Desk Manager
Unit For Comprehensive Care And Reparation
02.2020 - 06.2020
Contractor
Town Hall Bogotá
06.2019 - 11.2019
Contractor
Incontacto
03.2017 - 03.2019
International Relations And Political Studies - International Relations And Political Studies
University Militar Nueva Granada
No Degree - Project Management And International Cooperation
University Militar Nueva Granda
No Degree - Commitment To The Organization, Teamwork
School of Economic, Social And Management Thought
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