KAREN MATAUTIA
Brisbane,QLD
Summary
Highly organized and motivated with positive, can-do attitude. Possesses strong attention to detail and efficiency in handling tasks, ensuring accurate and timely sorting and distribution of parcels. Aims to contribute to smooth operations and enhance overall productivity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Parcel Sorter
Target
09.2024 - 11.2025
- Customer service through phone, emails and face to face.
- Data entry
- Quick problem solving skills.
- Prompt telephone etiquette when dealing with customer complaints.
- Sort parcels efficiently to enhance daily throughput and minimize errors.
- Collaborate with team to optimize sorting processes, achieving measurable improvements.
- Utilize organizational skills to manage high-volume parcel sorting with precision.
- Identify and resolve sorting issues promptly, ensuring timely parcel delivery.
- Operated sorting machinery to efficiently categorize incoming parcels.
- Collaborated with team members to streamline parcel handling processes.
Warehouse Administrator
Pearson
03.2023 - 09.2024
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Completed cycle counts and monthly inventory.
- Maintained clean, orderly work environment free of hazards.
Warehouse Administrative Assistant
Fuwa K Hitch
12.2022 - 03.2023
- Processed incoming shipments, ensuring accurate documentation and inventory management.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
- Managed filing system, entered data and completed other clerical tasks.
- Coordinated with warehouse staff to optimize order fulfillment processes.
- Maintained organized filing system for shipping and receiving records.
Education
Graduate Certificate - Completion of Year 12
Forest Lake State High School
Forest Lake, Brisbane, QLD11.2016
Skills
- Punctual, Reliable, Communication, Presentable, Efficient, Organized, Teamwork, Supply Ordering, Shipping, Receiving, Warehouse Logistics, Inventory Management, Order Processing, Safety Inspection, Equipment Operation, Customer Service, Adaptability, Attention to Detail
Certification
- Certificate of Attainment in Responsible Gambling Services
- Certificate of Attainment in Responsible Service of Alcohol
- Certificate III in Food Processing
- Certificate of Completion in TAB Compliance
- Diploma in Hospitality Management
Timeline
Parcel Sorter
Target
09.2024 - 11.2025
Warehouse Administrator
Pearson
03.2023 - 09.2024
Warehouse Administrative Assistant
Fuwa K Hitch
12.2022 - 03.2023
Graduate Certificate - Completion of Year 12
Forest Lake State High School