Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Karen Natalia Amaya Desalvador

Morningtong,VIC

Summary

Warm, reliable, and compassionate support worker with a Certificate III in Individual Support and hands-on experience supporting elderly individuals living with dementia. Skilled in delivering person-centered care with empathy and respect, always prioritizing the dignity and independence of each individual. I am a quick learner who enjoys helping others and thrives in meaningful care environments. I am also highly disciplined and passionate about my work, consistently striving to improve and grow. I am seeking a part-time opportunity to contribute positively to the well-being of residents while continuing to develop in the aged care field.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Support Worker (Placement)

Aged Care Facility
06.2025 - 07.2025
  • Delivered Personalised care to elderly residents, primarily those living with dementia, in line with individual care plans.
  • Assisted clients with daily living activities such as feeding, toileting, showering, grooming, dressing, and mobility support.
  • Operated assistive equipment safely, including stand assist and full-body hoists, under supervision.
  • Supported emotional well-being through active listening, companionship, and empathetic communication.
  • Monitored residents’ health and behaviours; reported changes promptly to registered nurses or care supervisors.
  • Maintained hygiene and orderliness of resident living spaces, ensuring comfort, safety, and infection control.
  • Facilitated recreational, social, and therapeutic activities to encourage engagement, memory stimulation, and connection.
  • Escorted residents to chapel services and in-house social programs, fostering spiritual and social inclusion.
  • Demonstrated adaptability and professionalism in dynamic care environments, responding calmly under pressure.

Waitress & Kitchen Hand

Various Cafés
01.2021 - 12.2024
  • Worked in food service and kitchen roles, developing strong communication, time management and teamwork skills.
  • Maintained high hygiene standards and worked efficiently in busy environments.
  • Managed multiple tables simultaneously, demonstrating strong multitasking abilities in fast-paced environments.

Informal Carer

Family
01.2019 - 01.2021
  • Assisted with all aspects of daily living, including personal hygiene, bathing, dressing, feeding, toileting, and mobility support, ensuring her comfort and dignity were always respected.
  • Offered emotional support and companionship, creating a calm, reassuring environment during moments of confusion, pain, or distress.
  • Coordinated and accompanied her to all medical appointments and treatments — including chemotherapy, radiotherapy, and radiosurgery — using rideshare transportation to ensure safe and reliable travel.
  • Maintained close communication with healthcare professionals and family members, helping to manage medications, monitor symptoms, and make informed decisions regarding her care.
  • Advocated for her needs, prioritized her well-being, and ensured she remained surrounded by love, safety, and dignity through every stage, including end-of-life care.

Education

Certificate III in Individual Support - Career And Technical Education

Greenwich College Melbourne
Melbourne, VIC
09.2025

Cooking Technician - Food And Nutrition

SENA Convenio EIFE, Bogotá, Colombi
COLOMBIA
12.2021

High School Diploma -

High School – Colegio George Washington, Bogotá –
COLOMBIA
12.2020

Skills

  • Dementia support
  • Person-centred care
  • Feeding & safe nutrition practices
  • Personal hygiene & showering
  • Toileting & continence aids
  • Manual handling & transfers (bed-chair, car)
  • Stand assist & full-body hoist operation
  • Infection control awareness
  • Emotional support & companionship
  • Quick learner, adaptable, and compassionate
  • Active listening
  • Confidentiality and privacy
  • Meal planning and preparation
  • First aid and CPR
  • Effective communication

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • Certificate III in Individual Support – Completed 2025
  • HLTAID011 Provide First Aid (inc. HLTAID009 CPR & HLTAID010 Basic Life Support)
  • NDIS Worker Orientation Module – Quality, Safety and You
  • Infection Prevention and Control in Aged Care
  • National Police Check
  • Working with Children Check / Vulnerable People Check
  • COVID-19 Vaccination (3 doses) + Flu Vaccination (1 dose)

Languages

Spanish – Native
English – Advanced

Timeline

Support Worker (Placement)

Aged Care Facility
06.2025 - 07.2025

Waitress & Kitchen Hand

Various Cafés
01.2021 - 12.2024

Informal Carer

Family
01.2019 - 01.2021

Certificate III in Individual Support - Career And Technical Education

Greenwich College Melbourne

Cooking Technician - Food And Nutrition

SENA Convenio EIFE, Bogotá, Colombi

High School Diploma -

High School – Colegio George Washington, Bogotá –
Karen Natalia Amaya Desalvador