Summary
Overview
Work History
Skills
Timeline
Generic

Karen Suzanne Claren

Maroubra,NSW

Summary

I am to impress as a multi-lingual, articulate, affable and pro-active professional with an extensive international working career in highly focussed people and service excellence industries spanning film & post (vfx) production, hospitality & travel, and corporate training.

I am renowned for possessing a positive nature and fostering strong collaborative relationships to successfully achieve the best company and client outcomes that bring value and drive growth.

As a self-motivated Executive Assistant, I enjoy supporting teams and individuals with a smile and a 'can do' attitude.

Overview

5
5
years of professional experience

Work History

Executive Assistant & Publicity Officer

Fin Design + Effects
10.2022 - 10.2023

Cross-functional role as EA to CEO as well as assisting C-suite executives (Sydney-based Managing Director and Head of Production, Bali-based APAC Strategic Business Development Director)and Senior Producers and production teams in Singapore, Shanghai, and Los Angeles on events, travel arrangements, stakeholder engagement, and PR activities.
Diplomacy & Discretion at all times
Calendar, Travel, and Expense Management
Recording and distribution of meeting minutes
Engaging with VFX supervisors and artists globally around client, stakeholder, and media engagement for Australian and international feature film and TVC projects
Managing and content creation for Fin Design + Effects newsletter, website, culture, and social media profiles
Preparing copy (interviews, articles) for external media
Managing industry award submissions
Event coordination in Sydney & Singapore (Private cinema screenings, Industry & Client networking events, Christmas Parties)
Office Administration

Fostering positive office culture & morale: organising staff events
Supplier Relationships & Communication

Production Assistant

Eric Tom & Bruce - Freelance
07.2022 - 09.2022

Freelance Production Assistant

Conducted virtual Director's Location Recce with Director and DOP

3 Way virtual tour with Director and DOP in several locations to clearly convey filming potential as per storyboard and Director's vision

On set Production Assistant - assisting cast, technical crew, clients and Producers to ensure smooth production

Organising on set catering

Assisting with efficient Location bump in and bump out

Location management (diplomacy with neighbouring properties regarding shoot)

Assisting Stylists and 1st Ad with props

Directors: Colin Skyba, Olivia Altaville

Client Relationship & Business Development Manager

Smarter Selling
04.2019 - 08.2022

Key client liaison to increase revenue across diverse industry sectors for high performance sales, business development and customer service training solutions

Develop a partnership approach in identifying and creating customised skill development pathways for clients

Service new and existing clients through deliver exceptional customer service and value to foster account growth, account penetration

Sales & business development - prospecting, cultivating and acquiring new client - responding to incoming leads - preparing & presenting custom sales proposals

Research to confidently understand client's business

Cultivating strong relationships with C-suite key decision makers to identify new business opportunities and client retention

Setting up training workshops - content, material and venue liaison

Delivering training sessions

Newsletter content and proofing

Website Management

Database Management

Skills

  • Client & Stakeholder Relationship Management
  • Excellent Communication skills (verbal & written)
  • Travel & Calendar coordination
  • Event & Meeting Organisation
  • Training Facilitation
  • Public Speaking
  • Database & Expenses Management
  • Negotiation Skills
  • Interview & Recruitment
  • Office Management
  • Meeting minutes
  • Research, Project & Office Management
  • Excellent interpersonal skills in building strong stakeholder relationships, team cohesion, and company culture
  • Strong work ethic - Positive and Optimistic nature
  • Good sense of humour
  • Solutions focussed - problem solver
  • Loyal, discreet, and tactful
  • Adaptable, versatile & proactive
  • Curious and self-motivated

Timeline

Executive Assistant & Publicity Officer

Fin Design + Effects
10.2022 - 10.2023

Production Assistant

Eric Tom & Bruce - Freelance
07.2022 - 09.2022

Client Relationship & Business Development Manager

Smarter Selling
04.2019 - 08.2022
Karen Suzanne Claren