Summary
Overview
Work History
Education
Skills
Timeline
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Kari Williams

Rathmines,NSW

Summary

Excelling in workflow management and employee motivation. Skilled in training and mentoring a variety of new employees. I foster positive relationships and enhance team efficiency. I consistently elevate customer satisfaction through effective communication and problem resolution.

Overview

6
6
years of professional experience

Work History

Supervisor

Cafe2283
05.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed effective improvement plans in alignment with workplace goals.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Generated reports detailing findings and recommendations.

Kitchen Hand and Bar Staff

Wangi Hotel
11.2024 - Current
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Plated and presented food following chef requirements.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Cultivated warm relationships with regular customers.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Barista

Cafe2283
02.2019 - 05.2023
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Maintained regular and consistent attendance and punctuality.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

High School Diploma -

St Pauls Catholic College
Booragul, NSW
11-2021

Skills

  • Schedule development
  • Workflow management
  • Employee motivation
  • Safety protocols
  • Coaching and mentoring
  • Training and mentoring
  • Policy and procedure development
  • Conflict resolution
  • Relationship building
  • Verbal and written communication

Timeline

Kitchen Hand and Bar Staff

Wangi Hotel
11.2024 - Current

Supervisor

Cafe2283
05.2023 - Current

Barista

Cafe2283
02.2019 - 05.2023

High School Diploma -

St Pauls Catholic College

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Kari Williams