Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management and clientele & customer based communication expertise.
Overview
4
4
years of professional experience
Work History
CCTV, Venue Surveillance and Access Control OP
Melbourne & Olympic Parks
12.2024 - Current
Maintain venue surveillance and security.
Manage the integrity of all the venues by access control.
Worked flexible hours across night, weekend, and holiday shifts.
Worked effectively in fast-paced environments.
Precinct Operations and Security Control Room
MSS Security (Melbourne Park)
10.2024 - 05.2025
Maintained security, surveillance and operations of the precinct consisting multiple venues of major events.
Developed and maintained courteous and effective working relationships with both client and customers.
Worked flexible hours across night, weekend, and holiday shifts.
Major Events Security (Authorised Officer)
MSS Security (F1 GP 24, Melb Cup 2024 and AO2025)
12.2023 - 10.2024
Enhanced security measures by conducting regular risk assessments and implementing appropriate security protocols.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Investigated suspicious activities and persons to maintain security of premises.
Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Venue Security Supervisor
MSS Security (AO2024)
12.2023 - 01.2024
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Assistant Operations Manager
Yes Hospitality Group
05.2022 - 12.2023
Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
Improved communication within the team through regular meetings, updates, and open channels of communication.
Coordinated with General Manager in different operational issues and promotional activities.
Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.