Summary

Overview

Work History

Education

Skills

Accomplishments

Languages

Timeline

Karim Fatayerji

Sydney,NSW

Summary

Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

years of professional experience

Work History

Operations Assistant

Toll People

06.2021 - Current

Managed day-to-day department operations with effective workflow coordination.
Solved problems timely and effectively, ensuring customer satisfaction.
Assisted operations manager with planning of routine operations and special projects.
Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
Provided administrative support with accurate document preparation and data entry.
Collaborated with other departments to foster smooth operation of daily processes.
Analyzed and reported on operational data to identify trends and issues.
Managed and maintained file system covering expenses, reports, and support documentation.
Prepared and delivered operational performance reports to inform management.
Trained and supervised employees on office policies and procedures.
Volunteered to help with special projects of varying degrees of complexity.
Developed and implemented strategies to streamline office operations.
Managed internal operational standards and productivity targets.
Tracked company equipment, tools and technology to manage inventory.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Host

Merivale

06.2022 - Current

Established welcoming atmosphere by greeting each guest warmly.
Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Helped guests at tables when in need of assistance.
Registered guest information on database to maintain accuracy and tracking information.
Verified ID and payment preference of guests to make transactions faster and more flexible.
Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
Greeted customers and answered inquiries regarding menu items and specials.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Senior Administrative Officer

RLA Polymeres

08.2022 - 10.2022

Categorized and securely processed sensitive documents with information of deeply personal nature or corporate sensitivity.
Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
Provided continuous quality review and spearheaded procedures and processes for program improvement.
Cooperated with health and safety policies and identified and controlled hazards for tasks, projects and activities.
Drafted documents in company-directed formats and fonts, maintaining exceptional style consistency.
Coordinated training for new team members, overseeing onboarding details and designing framework for future acquisitions.
Partnered with HR to implement and monitor policies and procedures and recommend changes.
Expertly organized logistics for functions both within and outside of organization.
Arranged business travel details for company executives on moment's notice.
Wrote and prepared deliberate yet flexible agendas for company meetings.
Liaised with staff to manage information, develop systems and compile reports using data to identify trends and take action to enhance performance.

Supervisor of Distribution Operations

Golden-glass , Koub Glass

06.2020 - 03.2021

Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
Documented safety action plans, quality initiatives and team performance into computer system.
Controlled inventory transactions to reconcile ordering processes with demand forecasts.
Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Identified and solved complex strategy obstacles to promote growth and guide business direction.
Tracked production and quality control systems to proactively identify deficiencies.
Organized records of vehicles, schedules and completed orders.
Coordinated driver dispatch to accomplish daily delivery requirements.

Team Leader

Akra Restaurants

02.2019 - 11.2019

Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Worked with team to identify areas of improvement and devised solutions based on findings.
Built strong relationships with customers through positive attitude and attentive response.
Mentored and guided employees to foster proper completion of assigned duties.
Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Evaluated staff performance and provided coaching to address inefficiencies.
Helped meet changing demands by recommending improvements to business systems or procedures.