Being a proactive, and detail-oriented professional with strong problem-solving abilities, time management and collaboration, Known for reliability, Creativity, compassion and adaptability, with swift capacity to learn and apply new skills. Committed to making meaningful contributions and advancing organisational goals with dedication, enthusiasm.
Overview
5
5
years of professional experience
Work History
Community Mental Health Worker
Inner Path Health Services
01.2024 - 01.2025
Coordinated care with primary healthcare providers, ensuring a holistic approach to treating both mental and physical health needs of clients.
Advocated for the importance of mental health in overall wellness by participating in community initiatives focused on raising awareness and reducing stigma surrounding mental illness.
Achieved positive outcomes for clients by regularly monitoring progress and adjusting support plans accordingly.
Supported clients in crisis situations, providing immediate intervention and connecting them with appropriate resources.
Successfully implemented evidence-based interventions to address symptoms of anxiety, depression, trauma, or other mental health concerns among clients.
Developed rapport with diverse clientele from varying backgrounds, fostering trust and open communication throughout the therapeutic process.
Empowered clients to take control of their mental health by teaching coping strategies and self-management techniques.
Enhanced client well-being by developing individualized treatment plans focused on their specific needs.
Maintained professional development through ongoing education, attending workshops, seminars, and conferences centered around best practices in community mental health work.
Provided timely documentation of client interactions, maintaining accurate records for continued care coordination and compliance purposes.
Promoted client independence by assisting them in obtaining housing, employment, or educational opportunities relevant to their goals.
Collaborated with mental health professionals to coordinate comprehensive care for clients.
Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
Enhanced client engagement in treatment by utilizing tailored strengths-based approach.
Utilized active listening skills to understand client concerns, guiding them towards appropriate solutions and resources.
Supported continuity of care after discharge with individualized discharge plans.
Monitored client progress and provided feedback to families and treatment team members.
Maintained client records to document assessment, treatment plans and progress.
Healthcare Support Worker
My Choice And Care Services
01.2023 - 01.2024
Administered medication using automated dispensing systems, ensuring proper dosage and timing.
Collaborated with healthcare team to develop individualized patient care plans.
Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
Collaborated with interdisciplinary team members to develop individualized care plans that addressed the unique needs of each patient.
Assisted with crisis intervention to de-escalate challenging behaviour and maintain peaceful encounters.
Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
Maintained safety with tidy, clean, and hazard-free home environments.
Facilitated communication between patients, families, and healthcare providers, helping to ensure understanding of care plans and expectations.
Monitored clients' overall health and well-being and noted significant changes.
Disability Support Worker
PHM Health
12.2019 - 12.2022
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Drove clients safely to social activities and appointments.
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Maintained safety with tidy, clean, and hazard-free home environments.
Provided emotional support to clients during challenging times, fostering resilience and coping skills.
Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Transported patients via wheelchair to and from rehabilitation and daily activities.
Worked with children and parents to closely monitor and record social, behavioural and academic growth.
Kept detailed daily logs with care actions, patient behaviours, and incidents.
Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Education
Diploma of Mental Health - Mental Health Counseling
Christa College
Melbourne, VIC
10-2021
Skills
Patient support
Mental health counselling
Certified in CPR/AED
Medication administration
Progress monitoring
Goal development
Recreational supervision
Attention to detail
Adaptability and flexibility
Problem-solving abilities
Reliability
Teamwork and collaboration
Timeline
Community Mental Health Worker
Inner Path Health Services
01.2024 - 01.2025
Healthcare Support Worker
My Choice And Care Services
01.2023 - 01.2024
Disability Support Worker
PHM Health
12.2019 - 12.2022
Diploma of Mental Health - Mental Health Counseling
Christa College
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