Karin Keylock

Lead the delivery and continuous improvement of Alternative Assessment Arrangements (AAA) for students registered with Disability Support Services, ensuring equitable access and inclusive assessment practices across the University.

Key achievements and responsibilities:

Lead a specialist team delivering complex, time-critical assessment support services for students with disability and long-term medical conditions

Drive ongoing review and improvement of AAA processes to improve efficiency, consistency and student experience

Partner with academic and professional stakeholders across faculties to resolve complex assessment and accessibility challenges

Provide authoritative advice on assessment equity, policy interpretation and compliance obligations

Oversee academic integrity processes, including review of misconduct flags, risk assessment and preparation of investigation documentation

Manage highly sensitive student information with discretion, professionalism and sound judgement

Contribute to strategic discussions and initiatives aimed at improving inclusive assessment practices University-wide

Coordinated centrally run examinations for students approved for Alternative Assessment Arrangements, supporting accessibility, compliance and service excellence.

Key achievements and responsibilities:

Managed end-to-end delivery of AAA examinations across multiple faculties and assessment periods

Liaised with academic staff, Disability Support Services and students to resolve issues and ensure smooth assessment delivery

Ensured strict compliance with privacy, confidentiality and University regulations

Analysed service data to identify trends, risks and opportunities for process improvement

Supported continuous improvement initiatives to strengthen assessment operations and student outcomes

Senior leadership role with responsibility for service delivery, stakeholder management, budgeting and team leadership.

Built and maintained strong relationships with internal and external stakeholders

Led and expanded the radio department, managing staff performance and development

Managed budgets, negotiations and licensing agreements

Delivered services in a fast-paced, deadline-driven environment

Led complex projects involving multiple stakeholders, budgets and timelines

Negotiated contracts and managed financial accountability

Provided leadership across production teams to deliver high-quality outcomes

Managed a multi-disciplinary team, including a vernacular department

Oversaw budgets, costing, quoting and reconciliation

Led operational delivery in a high-pressure, high-volume environment

Built long-term stakeholder and industry relationships