Karina Armstrong
Ashtonfield,NSW
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Operations Assistant
Fab Art
08.2023 - Current
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Purchased new products and oversaw inventory stocking and availability.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Shipped material and performed boxing, packing, labelling, and preparation of related documents.
- Operated computerized embroidery machine to complete work to order specification.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Retail Business Owner
Hunted Clothing Co
12.2015 - 07.2023
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Created exciting merchandise displays to catch attention of store customers.
- Trained new employees on proper procedures and customer service standards.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns and online orders
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone..
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Managed cash register after end of day to balance and record accurate transactions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
Education
ADVANCED SECRETARIAL STUDIES, DISTINCTION - ADMINISTRATION
TAFE NSW
TAREEHigh School Diploma -
ST CLARE'S HIGH SCHOOL
TAREESkills
- Positive Attitude
- Attention to Detail
- Professional and Friendly
- Ordering and Stocking Product
- Inventory Management
- Stock Replenishment
- Store Maintenance
- Retail Knowledge
- Visual Merchandising
- Fashion Industry Knowledge
- Reliable and Punctual
- Business Administration
Timeline
Operations Assistant
Fab Art
08.2023 - Current
Retail Business Owner
Hunted Clothing Co
12.2015 - 07.2023
ADVANCED SECRETARIAL STUDIES, DISTINCTION - ADMINISTRATION
TAFE NSW
High School Diploma -
ST CLARE'S HIGH SCHOOL
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