Karina Keogh
St Helens Park,NSW
Summary
Multitalented [Job Title] with over [Number] years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Overview
19
19
years of professional experience
Work History
Executive Assistant
ST
06.2019 - Current
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Maintained confidential records and files related to executive operations.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Developed effective filing systems for easy retrieval of information when needed.
- Monitored incoming emails and responded accordingly in a timely manner.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Conducted research on various topics as requested by executives or senior management personnel.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Greeted visitors warmly upon arrival at the office premises.
- Managed all aspects of catering needs for special events hosted by the organization.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Coordinated meeting and work schedules for staff teams and executives.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Managed daily invoices, reports and proposals.
- Managed and tracked expenses to meet company budget requirements.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Obtained signatures for financial documents and internal and external invoices.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Followed proper accounting and bookkeeping procedures to support audits.
- Leveraged word processing software to create proposals, letters and memos.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Took detailed notes in meetings and disseminated information afterward.
- Coordinated multiple schedules using online calendaring system.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Delivered optimal administrative, customer service and case management support.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Executed special objectives and projects in response to executive team and board member requests.
- Prepared invoices and drafted memos for executives.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
Personal Assistant to the Principal
Anthony McInerney SC
01.2005 - 06.2019
- Maintained a calendar of the Principal's meetings, appointments and events.
- Organized travel plans for the Principal, including booking flights, arranging transportation and accommodations.
- Provided administrative support to the Principal in preparing documents and presentations.
- Greeted visitors and directed them to appropriate staff members or classrooms.
- Answered phone calls and emails promptly and professionally.
- Maintained an organized filing system for all documents related to the principal's office.
- Compiled reports requested by higher-level administrators concerning various aspects of school operations.
- Ordered supplies necessary for daily operations within the office of the principal.
- Proofread documents submitted to or written by the principal prior to distribution.
- Kept track of upcoming deadlines related to various projects overseen by the principal's office.
- Monitored budget expenditures related to activities under direct supervision of the principal's office.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Maintained clerical correspondence via email and phone.
- Screened telephone calls and inquiries and directed as appropriate.
- Performed various clerical tasks and organized office areas to promote productivity.
- Coordinated meeting and work schedules for staff teams and executives.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Composed, edited and typed complex memos and reports with job-related software.
Personal Assistant to the Owner
Anthony McInerney SC
01.2005 - 06.2019
- Arranged meetings between key stakeholders at request of owner.
- Developed, maintained and managed daily schedule for Owner.
- Researched and organized travel arrangements for Owner.
- Screened phone calls and emails to prioritize requests from clients or colleagues.
- Coordinated events, conferences, seminars and workshops as requested by the Owner.
- Organized filing systems and databases to store data related to the Owner's business activities.
- Updated contact lists of vendors, suppliers and customers on behalf of the Owner.
- Provided administrative support such as preparing letters, memos, faxes.
- Assisted in developing strategies to improve efficiency and productivity of business operations.
- Handled confidential documents with discretion when required by the Owner.
- Served as a liaison between the Owner and other departments or personnel within the organization.
- Monitored inventory levels of office supplies needed by the owner.
- Maintained updated records of all financial transactions conducted by the owner.
- Performed general office duties such as photocopying, scanning documents.
- Compiled information from various sources in order to prepare reports for review by the owner.
- Responded promptly to inquiries from clients or team members regarding projects handled by the owner.
- Handled incoming and outgoing mail, email and faxes.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Performed various clerical tasks and organized office areas to promote productivity.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
- Maintained clerical correspondence via email and phone.
- Screened telephone calls and inquiries and directed as appropriate.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Transcriptionist
PTS
Sydney, NSW
03.2018 - 12.2018
- Transcribed audio recordings of medical dictations, utilizing a foot pedal for playback control.
- Followed established formatting protocols to produce patient notes, histories and physicals, operative reports, discharge summaries, and other documents.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient records.
- Maintained up-to-date knowledge of transcription guidelines and best practices.
- Processed digital voice files sent via secure FTP sites.
- Identified technical issues related to system performance or malfunctions.
- Transcribed documents and maintained high levels of accuracy.
- Corrected errors in spelling, punctuation and grammar without changing meaning of sentences.
- Replayed dictation tapes to verify contextual accuracy of reports.
- Tested dictation equipment to identify needed repairs or schedule preventive maintenance.
- Made corrections when needed to grammar, spelling and syntax.
- Edited drafts originating from speech recognition software to eliminate errors and improve flow.
- Distinguished between homonyms and recognized inconsistencies and mistakes in medical terms.
Education
High School Diploma -
Gymea Technology High School
Gymea NSW Some College (No Degree) -
St Patricks Business College
Skills
- Staff Management
- Presentation Development
- Strategic Planning
- Business Writing
- Business Administration
- Meeting planning
- Travel administration
- Invoice Processing
- Technical Support
- Database Management
- Risk Management
- Mail Management
- Quality Control
- Scheduling
- Customer Service
- Office Management
- Administrative Support
- Document Preparation
- Self-starter
- Meticulous attention to detail
- Calendar Management
- Resourceful
- Strong Problem Solver
- Office Administration
- Excel spreadsheets
- Understands grammar
- Administrative support specialist
- Task Delegation
- Multi-line phone proficiency
- Information confidentiality
- Process Improvements
- File Organization
- Report Generation
- Articulate and well-spoken
- Proofreading
- Business Correspondence
- Interpersonal Communication
- Appointment Setting
- Bookkeeping
- Mail handling
- Travel Coordination
- Executive Support
- Professional and mature
- Filing and data archiving
- Legal administrative support
Affiliations
McInerneyMcInerney
- Reading
- Walking the dogs
- Gardening
- Restoring
- Socialising with my small network of friends
- Club Member of Macarthur FC Football club
- Active supporter of my boys football clubs
References
References available upon request.
Timeline
Executive Assistant
ST
06.2019 - Current
Transcriptionist
PTS
03.2018 - 12.2018
Personal Assistant to the Principal
Anthony McInerney SC
01.2005 - 06.2019
Personal Assistant to the Owner
Anthony McInerney SC
01.2005 - 06.2019
High School Diploma -
Gymea Technology High School
Some College (No Degree) -
St Patricks Business College
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