Hi, I’m
Karina Pegiel
Meadow Springs,WA
Summary
Energetic Waitress with 3 years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing over 18 tables at once with perfect accuracy and efficiency. Offering fantastic memorization abilities paired with first-rate people skills.
Overview
3
years of professional experience
Work History
McKibbin's Irish Pub VaudreuilVaudreuil
Waitress
11.2021 - 11.2022
Job overview
- Greeted customers, answered questions and recommended specials to increase profits.
- Oversaw the daily operational initiatives involving the order/organization process by utilizing techniques such as multitasking, implementing problem-solving skills, and recording orders within a fast-paced environment to increase general and personal sale revenue while improving process efficiencies overall.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Terrace at Hotel NelliganOld Port Of Montreal
Waitress
05.2022 - 10.2022
Job overview
- Utilized strong conflict resolution skills and developed good listening and interpersonal skills with the patrons. The culture of the hotel was to ensure that customers’ needs were met and that a 5-star experience was provided.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Windmill Heights Golf ClubVaudreuil
Bar Waitress
05.2020 - 09.2021
Job overview
- Memorized over 50 menu items and rotating specials in order to give customized recommendations to the guest
- Provided exceptional service to high volume of daily customers.
- Maintained tidiness and organization throughout bar area.
WinnersVaudreuil
Store Associate
06.2019 - 06.2020
Job overview
- Quickly became knowledgeable of the store and its procedure and utilize the skills to improve the customers’ experience & conducted shelf inventory, maintained the store integrity, and kept clothes and goods in their proper locations in order to maximize store productivity.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education
John Abbott CollegeSt-Anne-de-Bellevue
College Degree from Sciences
06.2021
Cite-des-JeunesVaudreuil Dorion
High School Diploma
06.2019
Jana Pawla II Polish SchoolLachine
Polish School Diploma from Polish Language And History
05.2018
Skills
- High-Volume Dining
- Point of Sale (POS) System Operations
- Verbal and Written Communication
- Relationship Building
- Cool Under Pressure
- Conflict and Complaint Resolution
- Menu Memorization and Presentation
- Order Accuracy and Delivery
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Polish
Native/ Bilingual
Timeline
Waitress
Terrace at Hotel Nelligan
05.2022 - 10.2022
Waitress
McKibbin's Irish Pub Vaudreuil
11.2021 - 11.2022
Bar Waitress
Windmill Heights Golf Club
05.2020 - 09.2021
Store Associate
Winners
06.2019 - 06.2020
John Abbott College
College Degree from Sciences
Cite-des-Jeunes
High School Diploma
Jana Pawla II Polish School
Polish School Diploma from Polish Language And History
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