Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Arcare
Belmont, NSW
03.2024 - Current
Collaborated with interdisciplinary team members to develop care plans for individual patients.
Maintained daily living standards by assisting clients with personal hygiene needs.
Monitored vital signs and medication use, documenting variances, and concerning responses.
Ensured that clients receive effective support and services as guided by Arcare’s Values in a client setting.
Developed positive relationships with patients by demonstrating empathy and respect for their needs.
Field Placement Student
Koolora Community Centre
Malabar , NSW
10.2023 - 02.2024
Assisted social worker in conducting client assessments and developing and implementing support programs.
Interviewed clients and assessed nature and extent of difficulties.
Referred clients to agencies that can provide additional help.
Assessed community need and resources for health, welfare, housing, employment, training and other facilities and services.
Assisted under social worker for people experiencing homelessness and marginalisation to solve social, emotional and financial problems
Cafe Supervisor
COOH
Alexandria , NSW
03.2021 - 02.2024
Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds
Trained new cafe workers in sales, customer service and safety.
Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Maintained supply levels in counter and customer areas to meet typical demands.
Managed multiple tasks under pressure, strengthening time management and prioritization skills.
Field Placement Student
Australian Care Foundation
Auburn, NSW
03.2023 - 06.2023
Assisted in creating a variety of recreational activities and programs that cater to the interests and needs of vulnerable people.
Facilitated recreational activities, ensuring they are safe, engaging, and enjoyable for participants.
Assisted clients with recreational activities appropriate to client preferences.
Interacted with participants to understand their interests, preferences, and feedback, adjusting program offerings accordingly.
Conducted risk assessments and took necessary precautions to prevent accidents and injuries.
Education
Advance Diploma - Community Services
Acknowledge Education
Sydney
05-2024
Bachelors - Community Services
Acknowledge Education
Sydney, NSW
Skills
Client assessment
Empathetic listening
Relationship building
Documentation & reporting
Cultural Sensitivity
Time management & teamwork
Certification
Completion of the NDIS Worker Orientation Module and the NDIS Screening check