KARINA SOUTO
Robina,QLD
Summary
Motivated Sales Assistant with a proven track record of providing excellent customer service in diverse retail environments. Skilled in product knowledge, merchandising, and ensuring a positive shopping experience. Proficient in handling transactions, resolving customer inquiries, and maintaining a well-organized and appealing sales floor. A proactive team player with strong communication skills, committed to achieving and exceeding sales targets. Adaptability and a customer-focused approach are key strengths in contributing to the success of the sales team.
Overview
2
2
years of professional experience
Work History
Kitchen Hand
Robina Pavilion
08.2022 - 09.2023
- Chopped vegetables, cut up fruit, and prepared sauces.
- Monitored inventory deliveries to minimize product losses and prep for service.
- Followed food safety practices and sanitation guidelines.
- Trained new staff on food preparation and safety procedures.
- Plated and presented food following chef requirements.
- Managed time to juggle multiple tasks simultaneously with ease.
Sales Assistant
Zara
01.2022 - 05.2022
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Clinical Coder
Hospital Montecelo
05.2021 - 10.2021
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Education
Bachelor of Science - Health Documentation And Administration
IES Chapela
Galicia, Spain05.2021
Skills
- Complex Problem-Solving
- Store Organization
- Attention to Detail
- Reliable and Responsible
- Team Supervision
- Sales and Promotions
- Customer Needs Assessment
- Stock Management
- Processing Payments
Languages
Spanish
Native or Bilingual
Galician
Native or Bilingual
English
Professional Working
Portuguese
Professional Working
Timeline
Kitchen Hand
Robina Pavilion
08.2022 - 09.2023
Sales Assistant
Zara
01.2022 - 05.2022
Clinical Coder
Hospital Montecelo
05.2021 - 10.2021
Bachelor of Science - Health Documentation And Administration
IES Chapela
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