Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
10
10
years of professional experience
Work History
Lead Educator
Young Academics Early Learning Centre
01.2024 - 02.2025
Established strong rapport with parents through consistent communication, supporting their involvement in the educational process and addressing concerns promptly.
Adapted teaching strategies to accommodate diverse learners, differentiating instruction based on individual student needs and abilities.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Lead Educator
Hilltop Childcare Centre
02.2020 - 04.2023
Implemented innovative teaching strategies, leading to improved retention rates and overall academic success for students.
Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Boosted cultural awareness by incorporating children's literature from world cultures.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Participated in professional development opportunities to stay current with latest educational research and best practices, translating findings into actionable improvements for the classroom.
Managed classroom effectively to maximize instructional time, ensuring an optimal learning environment for all students.
Administrative Support Assistant
Consladel Construtora&Laços Detetores Eletrônica
03.2015 - 04.2019
Handled front-desk responsibilities, including greeting clients, responding to inquiries, and offering efficient solutions aligned with organizational policies.
Maintained accurate records by logging document intake and distribution, ensuring timely and organized flow of information.
Prepared detailed reports and spreadsheets using Microsoft Office tools (Excel, Word, Outlook), supporting internal data analysis and service tracking.
Performed quality control of incoming and outgoing documentation in compliance with regulatory standards and organizational protocols.
Provided ongoing support in administrative functions and data analysis, contributing to a streamlined and customer-focused environment.
Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.