Karis Chatfield
Busselton,Australia
Summary
I am a Busselton local who has worked in the retail profession for more than 10 years and am now seeking a change of environment to pursue a different career. I am eager to learn new skills and believe the skills I have gained from retail management will transfer over well into this receptionist role.
Overview
12
12
years of professional experience
Work History
RETAIL STORE MANAGER
Bed Bath N' Table
01.2021 - Current
- Led daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored staff, fostering a culture of teamwork and excellence in service delivery.
- Maintained compliance with company policies and standards, ensuring a safe shopping environment for customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
HOUSE/PET SITTING
Jaqueline Saltarini
01.2017 - Current
- Provided overnight pet sitting services, ensuring the comfort and security of both the pets and home.
- Improved client satisfaction by providing attentive and personalized house and pet sitting services.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after pets during visits or overnight stays.
RETAIL STORE MANAGER
Williams The Shoeman
07.2019 - 11.2019
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Reported issues to higher management with great detail.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
ASSISTANT STORE MANAGER
Williams The Shoeman
01.2014 - 07.2019
- Assisted in managing daily operations and ensuring optimal customer service standards.
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
- Ensured compliance with company policies, health regulations, and safety standards across all operations.
- Mentored junior staff members, promoting professional development and career growth within the team.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
HOUSEKEEPING ROOM ATTENDANT
Broadwater Resort
01.2015 - 01.2019
- Executed thorough cleaning and sanitization of guest rooms to ensure high standards of hygiene.
- Collaborated with team members to optimize workflow and maintain cleanliness throughout the resort.
- Trained new staff on housekeeping protocols and best practices for efficient service delivery.
- Developed and maintained effective communication with front desk staff regarding room readiness status.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Education
Certificate IV - Personal Training And Business
South West Institute Of TAFE
Bunbury12.2015
High School Diploma - undefined
Cape Naturaliste College
Vasse, WA11.2014
Skills
- Customer service
- Strong multi-tasking
- Retail operations
- Highly motivated
- Stockroom management
- Accurate money handling
- Visual merchandising
- Dependable and reliable
- Friendly and outgoing
Timeline
RETAIL STORE MANAGER
Bed Bath N' Table
01.2021 - Current
RETAIL STORE MANAGER
Williams The Shoeman
07.2019 - 11.2019
HOUSE/PET SITTING
Jaqueline Saltarini
01.2017 - Current
HOUSEKEEPING ROOM ATTENDANT
Broadwater Resort
01.2015 - 01.2019
ASSISTANT STORE MANAGER
Williams The Shoeman
01.2014 - 07.2019
High School Diploma - undefined
Cape Naturaliste College
Certificate IV - Personal Training And Business
South West Institute Of TAFE