Karis Chatfield
Busselton,Australia
Summary
I am a Busselton local who has worked in the retail profession for more than 10 years and am now seeking a change of environment to pursue a different career. I am eager to learn new skills and believe the skills I have gained from retail management will transfer over well into this receptionist role.
Overview
12
12
years of professional experience
Work History
RETAIL STORE MANAGER
Bed Bath N' Table
Busselton
01.2021 - Current
- Led daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored staff, fostering a culture of teamwork and excellence in service delivery.
- Maintained compliance with company policies and standards, ensuring a safe shopping environment for customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
HOUSE/PET SITTING
Jaqueline Saltarini
Busselton
01.2017 - Current
- Provided overnight pet sitting services, ensuring the comfort and security of both the pets and home.
- Improved client satisfaction by providing attentive and personalized house and pet sitting services.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after pets during visits or overnight stays.
RETAIL STORE MANAGER
Williams The Shoeman
Bunbury
07.2019 - 11.2019
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Reported issues to higher management with great detail.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
ASSISTANT STORE MANAGER
Williams The Shoeman
Busselton
01.2014 - 07.2019
- Assisted in managing daily operations and ensuring optimal customer service standards.
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
- Ensured compliance with company policies, health regulations, and safety standards across all operations.
- Mentored junior staff members, promoting professional development and career growth within the team.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
HOUSEKEEPING ROOM ATTENDANT
Broadwater Resort
Busselton
01.2015 - 01.2019
- Executed thorough cleaning and sanitization of guest rooms to ensure high standards of hygiene.
- Collaborated with team members to optimize workflow and maintain cleanliness throughout the resort.
- Trained new staff on housekeeping protocols and best practices for efficient service delivery.
- Developed and maintained effective communication with front desk staff regarding room readiness status.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Education
Certificate IV - Personal Training And Business
South West Institute Of TAFE
Bunbury12.2015
High School Diploma - undefined
Cape Naturaliste College
Vasse, WA11.2014
Skills
- Customer service
- Strong multi-tasking
- Retail operations
- Highly motivated
- Stockroom management
- Accurate money handling
- Visual merchandising
- Dependable and reliable
- Friendly and outgoing
Timeline
RETAIL STORE MANAGER
Bed Bath N' Table
01.2021 - Current
RETAIL STORE MANAGER
Williams The Shoeman
07.2019 - 11.2019
HOUSE/PET SITTING
Jaqueline Saltarini
01.2017 - Current
HOUSEKEEPING ROOM ATTENDANT
Broadwater Resort
01.2015 - 01.2019
ASSISTANT STORE MANAGER
Williams The Shoeman
01.2014 - 07.2019
High School Diploma - undefined
Cape Naturaliste College
Certificate IV - Personal Training And Business
South West Institute Of TAFE