Karishma Rai
Success,WA
Summary
Customer-focused professional with extensive experience in retail, kiosk operations, and commercial kitchen management. Demonstrates strong skills in customer service, cash handling, and problem-solving to enhance operational efficiency. Currently pursuing a graduate diploma in hospitality management to deepen expertise in culinary practices. Known for applying analytical thinking and creativity to deliver innovative solutions in dynamic environments.
Overview
2
2
years of professional experience
Work History
Kiosk Staff/Customer Service
Jerky Co
Cockburn, WA
2023.09 - Current
- Assisted customers in choosing products.
- Oversaw daily opening and closing operations.
- Ensured seamless customer experience addressing concerns.
- Managed operational tasks effectively.
Trainee Chef
Aloft Hotel
Perth, WA
2024.08 - 2024.10
- Participated in preparation and plating for daily operations and large events.
- Maintained high standards of kitchen hygiene.
- Handled inventory maintenance to ensure optimized stock levels.
- Acquired practical skills in multiple kitchen areas.
Vacate Cleaner/Subcontractor
BCIC Service Pty. Ltd
WA, WA
2023.08 - 2024.06
- Thoroughly cleaned vacant units in accordance with client requirements.
- Ensured client satisfaction by addressing customized cleaning requests.
Customer Service/Front Desk
Looksmart Alterations
WA, WA
2023.02 - 2023.08
- Resolved client concerns efficiently, enhancing overall satisfaction.
- Operated POS systems effectively.
- Increased sales by upselling products.
Education
Graduate Diploma of Management - Diploma of Hospitality Management
Lead College Pty Ltd
Perth, WA2025-11
DoFoodSafely Certificate -
01.2023
Some College (No Degree) - Certificate III in Commercial Cookery
Lead College
Perth, WASkills
- Customer Engagement
- Cash Transactions
- Problem-Solving
- Collaborative Teamwork
- Effective Time Management
- Standards Compliance
- Skilled in Equipment Handling
References
- Gege, Team Supervisor, Looksmart Alterations, 0450 495 514
- Ashika, South Manager, Jerky Co, 0405 149 842
- Jen, Central Manager, Jerky Co, 0405 136 739
- Chef Sarvin, Sous Chef, Aloft Perth, 0431 888 287
Timeline
Trainee Chef
Aloft Hotel
2024.08 - 2024.10
Kiosk Staff/Customer Service
Jerky Co
2023.09 - Current
Vacate Cleaner/Subcontractor
BCIC Service Pty. Ltd
2023.08 - 2024.06
Customer Service/Front Desk
Looksmart Alterations
2023.02 - 2023.08
Graduate Diploma of Management - Diploma of Hospitality Management
Lead College Pty Ltd
DoFoodSafely Certificate -
Some College (No Degree) - Certificate III in Commercial Cookery
Lead College